Bruce Kaplan Email & Phone Number

SKILLS• Microsoft Certified System Engineer (MCSE), ACAS certified, and HBSS certified. • More than twenty (25) years of technical experience in Information Technology as a Supervisor, Lead Technician, and Trainer. • Lead End Use Testing for NBIS Early User Assessment software upgrades. • Tested DISA security stacks / browsers and Tanium software.• Helped oversee the DISA NBIS upgrade by the different system user teams.• Distinguished Performance Award winner for working with Cyber Security and vulnerability mitigation on CCRI and ATO for the U.S. Coast Guard. • Experienced with ACAS and created scan report documents to identify vulnerabilities and the affected systems and documented the updates or repairs needed. • Experienced in network security and virus protection of Microsoft networks (DISA, IAVA compliance, maintained Microsoft and third-party updates, Anti-Virus, updated Cisco routers and switches)• Performed server installations, migrations, upgrades, and administration in an Active Directory environment as well as desktop engineering, deployment, and support. • Demonstrated strength in quickly understanding and handling complex technical and operational issues and strong team-building skills. Strong focus on customer service/relations, detail/results-oriented, and qualityCERTIFICATIONSCompTIA - Certificates• Security Plus + CE (SYO-501)• Microsoft Certified Systems Engineer (MCSE)FedVTE – Certificate of Completion Courses• DISA ACAS Version 5.3• DISA HBSS Admin (201) MRS (2013) Version TANIUM - Certificate of Completion Courses• Tanium Essentials (TANE) 7.4 - Federal• Getting Started with Tanium WBT• Getting Started with Tanium Online Training TRAINING• Global Knowledge, Arlington, VACertificate for Windows Server 2008Certificate for Windows Server 2003 Certificate for Windows XP• Academy of Computer Education, Greenbelt, MD Certificate of Networking Engineer and Management for Windows 2000EDUCATION• Roosevelt University, Chicago, IL, 1990 Bachelor of Arts, Business Management• Computer Learning Center, Garland, TX, 1999Certificate of Network Engineer and Management for Windows NT 4.0