Bruce Maccormack

Bruce Maccormack Email and Phone Number

Looking for A New Opportunity
Bruce Maccormack's Location
Alliston, Ontario, Canada, Canada
Bruce Maccormack's Contact Details

Bruce Maccormack personal email

n/a
About Bruce Maccormack

Bruce Maccormack is a Looking for A New Opportunity.

Bruce Maccormack's Current Company Details

Looking for A New Opportunity
Bruce Maccormack Work Experience Details
  • The Home Depot Canada
    Sales Associate
    The Home Depot Canada Sep 2010 - Sep 2015
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  • Microage Computers
    Senior Analyst
    Microage Computers Jan 2003 - Jan 2009
    Worked on a variety of internal projects i.e.: Integration of existing IBM call center into MicroAge infrastructure.Assist in the design and development of sales presentations of our in house inventory management software to potential clients.Worked as part of our User Acceptance Testing team on in house software development.
  • Microage Computers
    Site Team Manager
    Microage Computers Jan 2001 - Jan 2003
    Built and managed a Service Desk Call Center at Pearson International Airport.This included all aspects of staff interviews, hiring, promotion, reviews, disciplinary actions and terminations.Responsible for the smooth integration of service desk operations into the existing infrastructure of the Greater Toronto Airport Authority.Actively participated as a member of the Airports "Change Advisory Board" process.
  • Microage Computers
    In House Technical Team Leader
    Microage Computers Jan 1999 - Jan 2001
    Responsible for the day-to-day operational management of the service department and service call center, consisting of 13 field technicians, 2 in-house technicians and 8 call center staff.Acting as an escalation point for all service related issues both from the client's perspective and within the departments of the company.Coordinate other departments' internal resources in order to deliver high quality integrated solutions for a variety of clients including fortune 500 clients.Establish and promote team philosophies within the department, and encourage communication of new ideas from team members, often resulting in efficiency gains and a willingness to participate. Responsible for all aspects of human resources activities within the group. This includes interviews, hiring, promotion, disciplinary actions and terminations.
  • Microage Computers
    Site Team Leader
    Microage Computers Jan 1993 - Jan 1999
    Developed the Customer On-Site Initiative to provide custom service and support solutions tailored to a client's unique needs.Developed On-Site team from one hardware technician to a group consisting of four systems engineers and four hardware technicians.Established a research lab on site for the purpose of development and testing service solutions for the client. Acted as primary liaison between the client and MicroAge interacting with all levels within the client's organization.
  • Microage Computers
    Systems Engineer
    Microage Computers Jan 1991 - Jan 1993
    Under contract from a client I was selected by MicroAge to assist in the implementation of a new trading facility at a major financial institution.The project lasted approximately one year during which time my responsibilities consisted of supporting the existing environment of two hundred plus users as well as playing a key role on the transitional team to the new environment. Upon completion of the new facility I was asked to remain with the team supporting and maintaining the new environment for another year.
  • Microage Computers
    Customer Support Representative
    Microage Computers Jan 1986 - Jan 1991
    Started as a member of the GRL team providing telephone support and quickly became an instructor at our own training center. Developed and taught both our own standard and custom courseware for clients.In 1989 I was promoted and became MicroAge's first dedicated account systems engineer and began work to assist clients in designing and implementing a wide variety of technology based solutions.

Bruce Maccormack Education Details

  • Cawthra Park S.S
    Cawthra Park S.S
    Diploma
  • Humber College
    Humber College
    Business App. Diploma

Frequently Asked Questions about Bruce Maccormack

What is Bruce Maccormack's role at the current company?

Bruce Maccormack's current role is Looking for A New Opportunity.

What is Bruce Maccormack's email address?

Bruce Maccormack's email address is br****@****epot.ca

What schools did Bruce Maccormack attend?

Bruce Maccormack attended Cawthra Park S.s, Humber College.

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