• Security Clearance, Enhanced (Current)• Plan, integrate and oversee production protocols for CPC• Print production management, problem resolution, planning of outsourcing, stock control, meet clients objectives, coordinate all aspects of production for print, or electronic materials • Build and monitor the project plan and associated timelines utilizing workflow automation tools (J.I.M)• Oversee test files, file layout, data, proofing and sample inventory, establish six-month client volume forecast• Coordinate meetings/conference calls, stationery/insert testing, programming adjustments changes, production site testing• Validate invoices against article list and contracts to confirm accuracy• Ensure all postal guidelines and requirements including size, weight standards are met• Provide an escalation point for resolution of production activities, i.e. files transmitted/received and processed• Evaluate and respond to billing inquiries, correct billing errors• Instruct client on stationery specifications paper, envelopes, inserts, file requirements, print standards re packaging or special requirements• Identify and suggest improvements to an existing client application • Review, update and maintain all client information, Runbook, PCDS’s• Review ongoing production volumes vs contract terms and conditions• Ensure the backup Team Leader is kept informed of all client details• Work with other Team Leaders to share information, assist them dealing with difficult clients/situations

Operating Xerox printers and a variety of print finishers in accordance with the daily production requirements Basic equipment maintenance, cleaning, clearing jams, minor repairsTroubleshooting machine problems and/or application problemsCall to report service issues requiring a technician Perform a variety of finishing including Cerlox, Spiral and other finishing and packaging tasksMaintain records of productionEquipment Proficiency.Photo Print Production Large and smallXerox 770i, 560, 110, 7665, 240Xerox 1000 Docu Colour, Nuvera 120 EAPolar CutterSaddle stitcherPaper drillSpiral and Cerlox BindingFuji Lamipacker LPE 3510 (Laminator)Akiles Crimp CoilLhermite DocupunchSpiral 5000 Saddle Sticher FolderMEM Autofolder 307AGraphic Wizard PT335 Auto CreaserForklift Propane and Battery

• Manage photo studio production for all product and corporate photography• Detailed Photoshop editing using CS 5.5• Troubleshoot issues and maintain all equipment• Keep up to date with new technologies to improve efficiencies, cost, quality• Coordinate digitally printed material using Xerox 770i, 560, 7665, 240• Design ad and promotional materials• Create: Document Setup, Image Acquisition, Page Composition• Digital Prep: Proofs, File Preparation• Publish: Printing and Electronic Distribution• Manage document production; editing and layout of presentations• Create forms and promotional material, using Adobe, Quark and Corel• Development and implementation of digital production control standards• Vinyl sign and lettering production• Repair, edit, format and proofread documents, presentations, marketing material, web

Manage design and print production projects from concept to completionEstablish strong and effective relationships with customers and external suppliersDesign and development of Web-based marketing strategy (Web site and Social Medias)Obtaining quotes from external suppliersOversee the manufacturing of foil and blind embossing dies/ Make and re rule steel rule dies as requiredWork closely with production on multiple projects and meet timely deliveryCoordinate production schedules at daily meetingsEstablish and maintain quality-control throughout the entire production processResearch/Training: investigating new technologiesKeeping current on developments in the field of web-based marketing, social media marketingExcellent interpersonal, analytical, written and oral communication skills with the ability to act on my own initiative to identify and solve problems quicklyExcellent communication, negotiation skills

• Establish and implement new business development/marketing plans for digital services• Working closely with management and colleagues to achieve targeted results.• Deepen relationships, developing accounts and establishing new account partnerships• Develop business plans, research and identify key potential new accounts• Ope new business opportunities and contract services• Research and negotiate new contracts in collaboration with executive leadership