AeroLeads people directory · profile
Bruce Pine Email & Phone Number
Technical Support Manager
at
Everly Health
2 work emails found
@magento.com
6 phones found area 310, 934, 650, 855, and 512
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Manager
Location
Round Rock, Texas, United States
Company size
Who is Bruce Pine? Overview
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Quick answer
Bruce Pine is listed as Technical Support Manager at Everly Health, a company with 331 employees, based in Round Rock, Texas, United States. AeroLeads shows a work email signal at magento.com, phone signal with area code 310, 934, 650, 855, 512, and a matched LinkedIn profile for Bruce Pine.
Bruce Pine previously worked as Technical Support Manager at Adobe Commerce and Customer Success Manager at Bigcommerce. Bruce Pine holds Bachelor Of Arts (B.A.), Organizational Communication, General from Uc Santa Barbara.
Company email context
Email format at Everly Health
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{first}.{last}@magento.com
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AeroLeads found 2 current-domain work email signals for Bruce Pine. Compare company email patterns before reaching out.
Profile bio
About Bruce Pine
Technical Support Manager with extensive experience hiring, developing and managing highly effective support teams who deliver the highest quality customer experience. These teams were responsible for trouble shooting eCommerce issues on our (SaaS) solutions and (PaaS) cloud based platforms. My teams consistently delivered an exceptional support experience leading to high customer satisfaction.
Listed skills include Cloud Computing, Saas, Enterprise Software, Salesforce.Com, and 28 others.
Current workplace
Bruce Pine's current company
Company context helps verify the profile and gives searchers a useful next step.
Everly Health
5 roles
Bruce Pine work experience
A career timeline built from the work history available for this profile.
Technical Support Manager
- Managed Tier 1 and 2 technical support engineers that provided 24x7x365support to Adobe eCommerce SAS cloud based platform customers.
- Adhered to contractual SLAs and KPIs in support of our customer base
- Tracked and analyzed key performance metrics related to customer supportoperations, including response times, resolution rates, customer satisfaction scores, and team productivity. Generated regular reports and.
- Expertise in handling customer escalations and resolving complex technical issues.
- Continuously evaluated and refined support processes and procedures to enhance efficiency, effectiveness, and customer satisfaction. Identified opportunities for automation and optimization to streamline support.
- Supported Business initiatives through collaboration and interaction with other business areas(Sales/Account Management/Engineering), participating in cross-department coordination activities to align our teams to work.
Nov 2014 - Jul 2023
Customer Success Manager
· Managed 30+ member support team providing technical support to Big Commerce ecommerce merchants· Led and mentored team of technical support specialists, providing guidance, coaching, and support to ensure the team met and exceeded performance targets.
May 2013 - Nov 2014
Technical Support Manager
- Managed Tier technical support team that provided 24x7x365 global support to Google Apps and Postini Email Security customers. Developed a highly successful technical support team, developed strong customer.
- Built out 40-member support team that consistently surpassed Customer Satisfaction goals each and every quarter during my tenure at Google
- Integrated Postini support team into Google enterprise support organization ensuring smooth transition while continuing to maintain high customer satisfaction
- Developed Key Performance Indicators (KPI) to define and measure progress toward organizational goals(CSAT, Response Time, Resolution Time, Average handle Time)
- Effectively managed phone, email, and Salesforce support portal cases
- Ensured timely resolution to all escalated issues using strong business judgment, risk management skills, and effective use of resources
Jan 2008 - Mar 2013
Technical Support Manager
Built out support center operations in Austin, TX from the ground up to thirty full time support specialists in support of Postini's SaaS Cloud Based Email and Web Security products.Google bought Postini in late 2007. Google accomplishments listed above on resume are combination of Postini/Google accomplishments
Mar 2004 - Dec 2007
1 education record
Bruce Pine education
-
Uc Santa Barbara
FAQ
Frequently asked questions about Bruce Pine
Quick answers generated from the profile data available on this page.
What company does Bruce Pine work for?
Bruce Pine works for Everly Health.
What is Bruce Pine's role at Everly Health?
Bruce Pine is listed as Technical Support Manager at Everly Health.
What is Bruce Pine's email address?
AeroLeads has found 2 work email signals at @magento.com for Bruce Pine at Everly Health.
What is Bruce Pine's phone number?
AeroLeads has found 6 phone signal(s) with area code 310, 934, 650, 855, 512 for Bruce Pine at Everly Health.
Where is Bruce Pine based?
Bruce Pine is based in Round Rock, Texas, United States while working with Everly Health.
What companies has Bruce Pine worked for?
Bruce Pine has worked for Everly Health, Adobe Commerce, Bigcommerce, Google, and Postini.
How can I contact Bruce Pine?
You can use AeroLeads to view verified contact signals for Bruce Pine at Everly Health, including work email, phone, and LinkedIn data when available.
What schools did Bruce Pine attend?
Bruce Pine holds Bachelor Of Arts (B.A.), Organizational Communication, General from Uc Santa Barbara.
What skills is Bruce Pine known for?
Bruce Pine is listed with skills including Cloud Computing, Saas, Enterprise Software, Salesforce.Com, Crm, Team Leadership, Google Apps, and Management.
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