• Maintain customer relationships in conjunction with 3 account executives in excess of 150 customers.• Provide assistance generating bill of materials from customer designs, make item recommendations or replacements for product out of stock and create quotes.• Coordinate with other departments for product lead time, availability, shipping, order fulfilment and billing. • Provide updates to customers regarding new and existing orders, set up will call , logistics coordination• Answer phone calls and emails, make outbound calls and negotiate pricing with customers.

• Developed tactical relationships with 50+ suppliers covering 2000+ SKU’s in multiple product categories. • Negotiated special pricing and actively sourced product from varied suppliers to achieve maximum cost savings.• Generated and maintained purchase orders and lead times to ensure accurate information is presented to other departments. • Supported the sales department with supplier related and product questions. • Processed orders and transfers related to supplier consignment programs.

• Key contributor for process and procedures development for the newly founded Order Fulfillment department.• Responsible for reviewing orders for complete and accurate information before releasing to warehouse for shipment. • Collaborated daily with planning, sales and logistic teams improving on time in full deliveries. • Accountable for product allocation during supply constraints.• Reviewed on hand and incoming inventory across multiple warehouses to reallocate backorders resulting in earlier completion of sales orders.

• Created and maintained reports utilized for day to day business operations by sales department. • Assisted sales and customer service departments with customer order and product questions. • Compiled sales forecasts and worked directly with the supply chain team to align module supply and demand requirements and trends. • Reviewed past due orders to make item replacement suggestions, change ship from locations and ask and answer a variety of other questions to ensure the order is shipped without further interruption. • Supported sales team to ensure special projects went according to schedule. • Generated quotes and processed orders for a handful of unique customers.

• Created Adobe electrical line drawings for permit pulling and sales reference guides. • Answered technical customer support line as well as internal questions from sales representatives.• Maintained pre-packaged systems and racking design bill of materials. Created helpful sales guides and tools.

• Evaluated sales demand and forecasts to align inventory supply among the companies 3 branch locations. • Coordinated purchase orders and expedite shipments as needed to satisfy stock and customer requirements.• Responsible for daily inventory movement including inbound and outbound shipments and intercompany transfers. • Managed warehouses daily cycle count and biannual physical inventory process maintaining less than 1% variance. • Reviewed and approved individual branch warehouse stock purchase orders. • Key contact for all inquiries from sales team for product availability, pricing, lead times and new part setup.• Functional lead for operating system implementation during Solar Depot and DC Power merger.

• Managed the assembly department certifying all requirements were included in custom build requests. • Supported purchasing department with order and inventory management of suppliers primarily used in assemblies. • Assisted with daily cycle counts, inventory adjustments, bulk to single breakdown and branch inventory alignment. • Provided customer service to internal and external customers. • Involved in various daily operations tasks. • Responsible as the backup operations and warehouse manager.

Led and managed a team in the design & construction of power panels, telecom systems, PV cables, battery cables

• Maintained companies prepackaged systems bill of materials updating frequently as new products were introduced. • Prepared single line electrical diagrams for installers to pull permits and manuals including relevant information for system owners.• Trained employee’s and oversaw assembly of inverter and telecommunication systems custom builds and cables.

• Pre assembly of inverters, charge controllers & switchgear for orders requiring custom builds. • Assembly of telecommunication systems, battery and photovoltaic connectors.

• Received incoming product and put stock away in correct bin locations. • Pulled product for orders and prepared paperwork for shipping.