Field Consultant
CurrentInstalling software, configuring Operating System and Database Engine (Borland) settings.Running SQLs (Borland) to find and trouble-shoot specific data.Setting up servers and data sharing.Setting up and editing User Rights.Network and hardware installation, setup and trouble-shooting.OS installation and setup.Advising clients on the most effective use of software.End-user training.Creating, assigning and managing support tickets (Auto Task).Client Billing, quotations and time sheet management.Software marketing.Hardware sales, maintenance and replacement.