Bruce Wilson Email and Phone Number
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Bruce Wilson personal email
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Bruce Wilson is a Insurance Agent with Neverman Insurance Agency at Neverman Insurance Agency. He possess expertise in management, budgets, strategic planning, customer service, cross functional team leadership and 2 more skills.
Neverman Insurance Agency
View- Website:
- nevermaninsurance.com
- Employees:
- 9
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Insurance AgentNeverman Insurance Agency Apr 2019 - PresentCleveland/Akron, Ohio Area
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Property Portfolio ManagerAjp Trust Properties Feb 2015 - PresentWestlake, Oh
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General ManagerAllegra Print & Imaging Feb 2006 - Feb 2015Responsible for overall management of commercial print company. Manage day to day operations with overall financial and strategic responsibility. Full P&L budget responsibility and management responsibility for 5+ people. > Effectively managed turn around for a financially troubled business. > Increased productivity by 10% through incentive program in first year. > Decreased overall costs while increasing productivity through effective management of discretionary expenses and human resources. -
Vice President, Customer Bank Information CenterCharter One Bank Jan 2002 - Aug 2005Responsible for overall management and development of Customer Contact Center for a retail bank. Managed day to day operations of inbound call center along with emails and online chats. Budget responsibility totaling $12 million and management responsibility for 270+ people. > Effectively developed inbound telephone customer service area from 160 agents to over 200 in 18 months to meet changes in business needs. > Increased productivity by 14% through modified incentive program in less than 6 months. > Maintained overall costs while increasing staffing levels through effective management of discretionary expenses and human resources. -
Group Operations ManagerCapital One Services, Inc Jan 1999 - Jan 2002Responsible for overall management and development of Telephone Disputes Department along with General Correspondence area. Managed day to day operations of both departments across three sites. Budget responsibility total $52 million and management responsibility for 300+ people.
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Operations ManagerCiticorp Credit Services, Inc Jan 1996 - Jan 1999Reported to Director of Customer Service, with overall responsibility for new integrated unit. Managed all aspects of day to day operations for 100+ people. Closely managed resources to effectively allocate between two separate business units at multiple sites. Utilized strong matrix management skills to influence both areas. $5 million budget responsibility along with Service Level Agreement and cost allocations to partner business. > Led cross functional team to create new unit as a contingency site. $20 million project came in on time and under budget. > Developed and implemented performance improvement process to effectively manage outlying performers.
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Vice PresidentCitibank Fsb Jan 1989 - Jan 1996Reported directly to Regional Manager, with full responsibility for a retail banking operation. Managed all aspects of daily operations for $70 million branch. Included P&L, sales, retention, compliance, audit, and customer satisfaction. > Double size of branch in 18 months through market segmentation and aggressive sales program. Flattened expenses while increasing revenues by cross utilization of resources. > Developed four employees for career advancement through on the job training and mentoring.
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Executive Vice PresidentTriple R Industries, Inc Jan 1987 - Jan 1989Reported directly to President of a $15 million manufacturing company. Managed daily operations for polyethylene plant including extrusion, printing, converting, quality control, sales, customer service, shipping, and human resources. > Increased overall sales 28% by developing complimentary business to offset idle capacity during off season. > Decreased absenteeism in manufacturing facility by 50% through introduction of new incentive program. > Decreased raw material costs by 5% through purchase of new recycling equipment and new recycling process.
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Sales ManagerCiti Jan 1985 - Jan 1987Reported directly to branch Vice President of a $90 million facility. Managed sales programs, goal setting and MIS for the branch. Introduced as a temporary position, became permanent as a result of success. > Increased sales 30% through effective goal setting and daily coaching. > Increased loan sales 25% through creation of Loan Specialist position. > Created MIS to track results and support business. Recognized as first branch in region to do so; MIS used as region's best practice.
Bruce Wilson Skills
Bruce Wilson Education Details
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Business Administration And Management, General -
Finance And Financial Management Services
Frequently Asked Questions about Bruce Wilson
What company does Bruce Wilson work for?
Bruce Wilson works for Neverman Insurance Agency
What is Bruce Wilson's role at the current company?
Bruce Wilson's current role is Insurance Agent with Neverman Insurance Agency.
What is Bruce Wilson's email address?
Bruce Wilson's email address is bw****@****net.com
What is Bruce Wilson's direct phone number?
Bruce Wilson's direct phone number is +144046*****
What schools did Bruce Wilson attend?
Bruce Wilson attended Ithaca College, Loyola University Maryland.
What skills is Bruce Wilson known for?
Bruce Wilson has skills like Management, Budgets, Strategic Planning, Customer Service, Cross Functional Team Leadership, Process Improvement, Credit Cards.
Who are Bruce Wilson's colleagues?
Bruce Wilson's colleagues are Jeff Neverman, Mary Yount, Balaji Narwade.
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Bruce Wilson
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