Responsible for maintaining One IBM Win2k8 Server with ERP Data Server installed.One Win2K8 Server with Tally ERP9 and NFS Install.Star Topology with 3 Wifi AP ConfiguredManaging ERP Connectivity over WAN.Managing IT Inventory and Leading IT / ERP Support Team.Involved in monitoring and management of office surveillance and intercom system. Involved in monitoring and management of Website development and Email System. Involved in Monitoring and management of Office… Show more Responsible for maintaining One IBM Win2k8 Server with ERP Data Server installed.One Win2K8 Server with Tally ERP9 and NFS Install.Star Topology with 3 Wifi AP ConfiguredManaging ERP Connectivity over WAN.Managing IT Inventory and Leading IT / ERP Support Team.Involved in monitoring and management of office surveillance and intercom system. Involved in monitoring and management of Website development and Email System. Involved in Monitoring and management of Office and Plant Site Computer and Network Infrastructure system. Involved in developing and deploying on-demand customized applications. Involved in Server maintenance and deployment. Involved in application support and troubleshooting of domain (Focus ERP) at various site apart from data migration and uploading of data into focus.Involved in User Acceptance Testing.Ensure prompt resolution of complaints, requests and issues with the aim of maximizing site satisfaction.Also involved in functioning across various departments of the organization based on requirements.Takes over responsibility as a trusted advisor/Team lead for ERP Support.Supports the conceptualization and realization of data transformation rules.Supports the development and reviews all data relevant work Show less

Providing Client Side Support.Maintaining clients Systems and Network

Responsible for One Win2k3 Server with Domain Installed.15 Client Systems with Win Xp.Star Topology.Management & Updating Database of European Union Commission to India.Creating Queries and Generating Report

Responsible for One Data Server and One Dialer Server with Linux Installed. 80 Agents PCs and 5 Admin PCs with Win Xp Prof. Installed.Three Audio Code - MP124 and One Audio Code – MP118 for Calling.Four D-Link 2045 and One Cisco 1900 Catalyst Switch.Running and Managing Drishty’s Predictive Dialer.Database Loading and Management.Agent IDs & Campaigns Creation and Management.Generating Agent Performance Report, Sales Report and Lead Report.Star Topology with… Show more Responsible for One Data Server and One Dialer Server with Linux Installed. 80 Agents PCs and 5 Admin PCs with Win Xp Prof. Installed.Three Audio Code - MP124 and One Audio Code – MP118 for Calling.Four D-Link 2045 and One Cisco 1900 Catalyst Switch.Running and Managing Drishty’s Predictive Dialer.Database Loading and Management.Agent IDs & Campaigns Creation and Management.Generating Agent Performance Report, Sales Report and Lead Report.Star Topology with Peer to Peer Networking Show less

Responsible for One Win2k Server with Domain Installed.20 Nodes with Win Xp Professional Installed.Star Topology.