Develop custom database applications to maintain sales, invoices, and inventory for an international gemstone company, including the SQL database schema design, data entry screens, report specifications, and server hosting.

Provided technical support for Windows laptops and Microsoft Office applications. Setup Cisco VPN clients and remote network connectivity. Troubleshoot wireless and CAT-5 network connectivity. Mapped printers, network drives, and Exchange mailboxes. This was a temporary position to support data processing and remote field operations after the Joplin tornado, and the Missouri and Mississippi River floods.

Research and development of Java Swing rich database client applications. Used Clarion 4GL RAD system to develop a cost accounting software module for contract trucking. Revised website. Network and System Administration.

Provided desktop, server, LAN and PBX system support. Install/Update/Maintain new and existing Windows servers. Installed standardized Ghost images on desktop computers. Installed and maintained auto-loader tape backup system. Performed disaster recovery for electrical damage from two separate lighting strikes. Installed and maintained Faxination to send and receive faxes through Exchange email system. Available for 24/7 “on-call” issues and “Off-hours” support.