Bruce R.

Bruce R. Email and Phone Number

* Business & Systems Leadership * Transforming Needs into Solutions
Bruce R.'s Location
West Palm Beach, Florida, United States, United States
Bruce R.'s Contact Details
About Bruce R.

Management & Administrative Skills:• Client & stakeholder communications• Strategic planning & implementation• Process & applications improvement/analytics• Project planning/scoping, risk management, solutioning• Organization change integration & training• Staff/team management & evaluation• Department and project budget managementSoftware & Technology Skills:• Software evaluation & troubleshooting • Package solutions including ERP & CRM• Custom applications design/development/management• Enterprise architecture visioning/structures/intelligence• Infrastructure & security management• IT disaster/recovery & contingency planning• Startup of financial & customer service centers

Bruce R.'s Current Company Details

* Business & Systems Leadership * Transforming Needs into Solutions
Bruce R. Work Experience Details
  • Self-Employed
    Information Technology Contractor
    Self-Employed Oct 2023 - Mar 2024
    West Palm Beach, Florida, United States
    - CE applications and process training/transition to IS Masonite manager and internal department clients.- Advisory roles/services to two clients, in process changes and data analysis.
  • Masonite®
    Manager, Global Customer Engagement (Ce)
    Masonite® Jan 2021 - Oct 2023
    Tampa, Florida, United States
    Leadership of CE Cloud builds and implementations, in alignment with project charters & stakeholder needs:. CE process improvement areas and expansions -- - Customer Journeys - Outbound Marketing & Prospecting - Sales Pursuits - Customer Service Cases - Claims & Warranty, Product Returns/Credits - Integrated Teams Chat and CoPilot search - Service Portals - Customer Voice Surveys. Power Platform & Development -- - Dataverse, data model/logic, CE solutions & dataflows - Integrations (multiple U.S.) - Power Apps and Flows - Power BI custom analytics - Power Automate. Azure Integrations (multiple U.S. and U.K.)
    View
  • Bennett Auto Supply
    Chief Information Officer
    Bennett Auto Supply Oct 2016 - Aug 2019
    Pompano Beach, Fl
    Re-aligned IT to business operations and re-established enterprise architecture: - Revised IT objectives, roles, structures, staffing, tools and business partners­ - Re-negotiated AT&T agreements for modern ethernet MPLS private network at over 20% cost savings ­- Re-negotiated Cisco VoIP for feature re-configuration and user re-training­ - Leveraged business partners to update technology platforms, at almost no additional consulting cost (ERP, parts catalog, VoIP, BI, document mgt., integrated payment portal, and IT help-desk support) ­- ­Led network re-design & implementation (fiber primary and cellular fail-over) ­- Reduced costs and added controls on all store/office phones, websites, subscriptions, and services ­- Setup a hosted data center with new virtual servers for store access (35 stores, ~300 users)­- Evaluated ERP specific to perpetual inventory accounting, adjustments/returns and integrations­- Performed SQL Query data analysis/extracts/uploads to O’Reilly Auto (per acquisition-transition needs).
    View
  • Templeton Solutions
    Vp And Crm Practice Director
    Templeton Solutions Apr 2010 - Sep 2016
    West Palm Beach, Florida Area
    - Leadership of Dynamics CRM designs/features/extensions (custom grids, plug-ins, automated workflows, forms Javascript) to create Practice Management for Professionals, the firm's proprietary package- Management of Dynamics CRM implementation teams (Marketing, Sales, Service processes) at multiple larger client sites (hundreds of user licenses each).
  • New Image Labs, Inc
    Director Of Operations
    New Image Labs, Inc Jan 2006 - Apr 2010
    West Palm Beach, Fl
    - Corporate leadership of IT, Marketing and Warehousing/Distribution for all brands - Management of CRM and ERP implementations (sales, fulfillment, billing, credit, financial reporting)- Inventory and customer data analysis/assessment and SQL data scrubbing/re-structure- Startup of Life Source Institute (protocols and resources, for bio-identical hormone replacement solutions).
    View
  • Templeton & Company
    Director, Strategic Solutions
    Templeton & Company Jan 2002 - Dec 2005
    West Palm Beach, Florida Area
    - Management of successful CRM and ERP implementations/integrations at multiple clients- Network infrastructure/security reviews at multiple clients, to assess integrity of financial reporting systems, in compliance with annual audit process- Disaster/recovery/contingency plan development and performance for specific clients.
    View
  • Nextera
    Senior Manager
    Nextera Feb 2000 - Oct 2000
    Lexington, Massachusetts, United States
    - Management of custom web membership/service at a startup entity.
    View
  • Broderick Macjohn (Aka Adjoined Consulting)
    Partner
    Broderick Macjohn (Aka Adjoined Consulting) Jan 1999 - Sep 1999
    Fort Lauderdale, Florida, United States
    - SAP ERP consulting firm startup.
  • Accent Consulting Group
    President
    Accent Consulting Group Mar 1997 - Dec 1998
    Fort Lauderdale, Florida, United States
    - SAP ERP consulting firm of process consultants and configurators, subcontracted by Price Waterhouse (PW) US and deployed to PW Brazil clients/projects (as experts who provided client service and cross-training local consultants).
  • Florida Crystals
    Director, It & Business Processes
    Florida Crystals Jan 1995 - Mar 1997
    West Palm Beach, Florida, United States
    - Leadership of “Big-Bang” implementation of SAP ERP (Sales, Inventory, Production, Accounting, Costing, EDI and EIS) with its success featured in SAP’s 1998 North American marketing campaign.
    View
  • Price Waterhouse
    Senior Consulting Manager
    Price Waterhouse Oct 1985 - Jan 1995
    Miami, Florida, United States
    - Management of successful large-scale implementations/integrations at public entities (SAP ERP for financial service center launches, order fulfillment/dispatch, credit/collections, EDI, financial accounting)- Corporate systems security/controls and IS department evaluations, to assess integrity of financial reporting systems, in compliance with annual audit process- Operations research/evaluations and data/assessment methods- Staff performance assessments and revisions to two firm-wide evaluation policies- PW's SAP implementation methodology re-design.
    View
  • Advanced Business Computer Systems
    Operations & Development Manager
    Advanced Business Computer Systems Jul 1981 - Jul 1985
    Windsor, Ontario, Canada
    - Leadership of R&D teams that created new mainstay products at this startup entity -- Cashcom Point-Of-Sale hardware/software system, and ABC-Tax Canadian Personal Income Tax prep software.

Bruce R. Skills

Management Consulting Business Intelligence It Strategy Business Analysis Enterprise Software Saas Integration Erp Change Management Microsoft Crm Strategic Planning Project Management Crm Process Improvement Cloud Computing Microsoft Sql Server Leadership Business Process Management Strategy Business Process Improvement Business Development Enterprise Resource Planning

Bruce R. Education Details

  • University Of Windsor
    University Of Windsor
    Computer Science; Mathematics
    View
  • Microsoft Certified Professional
    Microsoft Certified Professional
    Dynamics Crm
  • Sap
    Sap
    Fi-Co Certifications
  • National Academy Of Sports Medicine
    National Academy Of Sports Medicine
    Personal Fitness
  • Lodge School
    Lodge School
    Chemistry / Zoology / Botany

Frequently Asked Questions about Bruce R.

What is Bruce R.'s role at the current company?

Bruce R.'s current role is * Business & Systems Leadership * Transforming Needs into Solutions.

What is Bruce R.'s email address?

Bruce R.'s email address is br****@****uto.com

What is Bruce R.'s direct phone number?

Bruce R.'s direct phone number is +195433*****

What schools did Bruce R. attend?

Bruce R. attended University Of Windsor, Microsoft Certified Professional, Sap, National Academy Of Sports Medicine, Lodge School.

What are some of Bruce R.'s interests?

Bruce R. has interest in Children, Skiing, Umc Certified Lay Speaker, Easter Cantata, Faciliting Small Group Bible Studies, Golf, Active In Cooking, Tennis.

What skills is Bruce R. known for?

Bruce R. has skills like Management Consulting, Business Intelligence, It Strategy, Business Analysis, Enterprise Software, Saas, Integration, Erp, Change Management, Microsoft Crm, Strategic Planning, Project Management.

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