Bruce Ballou Email & Phone Number

Weare, Nh, Us

Pittsfield, Nh

IT Manager, responsible for all things related to technology in the SAU #51 school district.Windows server base (2008 R2, 2012 R2)Hyper-V, VMWareCisco/Meraki wireless environmentGAFE - Gmail and Google DocsDesktops labs, laptops, Chromebooks, iPadsShoreTel VoIP phone system

• Managed District network and Microsoft Domain• Support Students and Staff with all technology needs• Image and maintain District Servers, PC’s and Laptops• PowerSchool student information system support• Maintenance of Nortel Networks phone system & Hosted VoIP system• District/School website maintenance• Suppport of miscellanous devices used by users, printers, LCD projectors, interactive whiteboards, cameras, scanners, etc.• Interact with technology vendors• Developed Technology budget for • Train users to use software and hardware• Research new technology for use in the District

Looking for an opportunity to utilize my skills as Network/Systems Administrator, supporting users of all abilities to work with technology to meet their goals.

Manage district network, Cisco wired and wirelessSupport 300 staff and 1600+ student populationDeveloped and manage department budget of $415,600.00Supervise IT staff of 1, as well as students performing Senior and Sophmore projects and a teachers assistant in the office areaWork with all schools and departments to maintain computers and infrastructureMaintaine Iwatsu telephone systemManage MS Exchange server 2003Manage 4 FreeBSD servers running samba for domain controllersMaintaine StoreVault (Netapp) NAS storage deviceAssisted in rollout of new financial software package Sungard eFinance Plus, used by the district for all financial functionsWork closely with departments and students with rollout of a number of different software packagesTraining, online employee access, VPN access and other end user applications.

Managed Networked development systems for time and attendance programSupported +/- 200 consultants and administrative staff in daily computing needs; supported two physical locationsSupervised one employee for remote siteMaintained virus software, backups, periodic maintenance on local systemsActed as liaison to vendors for equipment, supplies, and onsite maintenanceInstalled and maintained software on servers and desktops, including MS office, IBM Client Access, home grown applicationsProvided phone system support for Nortel - Merlin systemActed as general office support; provided office configuration and setup for employeesImplemented local area network and mail system for the Town

Managed 17 local PC's running Windows NT 4.0 Workstation, 2 local PC's running Windows NT 4.0 Server, and 5 remote laptops running windows NT 4.0 WorkstationOversaw network equipment, site Hubs, Routers, Switches, and remote access Annex dial; up connectionActed as contact to local vendors for equipment and servicesProvided customer service for 3DV productsBuilt, installed, and shipped 3DV demo pollers, for use by potential customers; ensured that all software was current and functioning for testing 3DV products at customer sitesInstalled the latest netkits of all 3DV products to ensure the proper functioning of software that was downloaded by visitors to our web site

Managed 17 local PC's running Windows NT 4.0 Workstation, 2 local PC's running Windows NT 4.0 Server, and 5 remote laptops running windows NT 4.0 WorkstationOversaw network equipment, site Hubs, Routers, Switches, and remote access Annex dial; up connectionActed as contact to local vendors for equipment and servicesProvided customer service for 3DV productsBuilt, installed, and shipped 3DV demo pollers, for use by potential customers; ensured that all software was current and functioning for testing 3DV products at customer sitesInstalled the latest netkits of all 3DV products to ensure the proper functioning of software that was downloaded by visitors to our web site

Managed 30+ PC's running Windows NT, DOS with Windows, or Windows for Workgroups. Acted as Systems Manager of 13 ALPHAIVAX systems running OpenVMS, in various standalone and clustered configurationsProvided VMS and PC technical support, (hardware and software), for software engineers and the general user communityActed as contact for outside vendors of DEC related and PC equipment and software, including repair sourcesInsured that reliable backups were performed and that printers and other peripherals were available for use by all users

System Manager of four node cluster running VMS V5.5*2, located in NH; System manager of 1 remote site located in MI. Also System Manager of ALPHA AXP system used as a PATHWORKS server and SYBASE development node, serving 200+ PC'sProvided VMS technical support for system programmers and general user community as well as division level support for other site MIS system managers Oversaw corporate network linking 10 sitesServed as contact for technology vendors of DEC related equipment and software, including repair sources Provided software support for DCL programs and general system performance and maintenance

VAX/VMS System Manager, technical support for system programmers and the general user community

Bachelor'S Degree

Bs/Ms, Computer Science

Computer Science / Business Management