Business System Lead responsible to manage complex initiatives providing technological solutions with broad impact for cross-functional businesses and technology teams. Key participant in providing strategic business solutions to companywide technology initiatives as well as evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives. Stakeholder that defines and leads detailed research on business and technology requests to develop efficient and accurate functional requirements. Decision maker in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions. Lead project or systems documentation, and monitor and manage project schedules and deliverables. Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems as well as ensure communication and information flow between business and technology teams.

Operational Risk Consultant that supports business groups within Corporate Staff providing Information Security and Operational Risk expertise across multiple risk programs and initiatives, as well as oversight for various information security programs. Providing recommendations to Business teams on appropriate risk management and identify areas of improvement in coloration with Information Security Consultants. Consulting with business partners on various projects, assisting the business with self-identification of issues and generating timely senior level reporting. Monitoring balance between risk and operational efficiency.• Providing effective communication of risks to various business levels and operational risk team that support Corporate Staff business groups.• Identify emerging risks, patterns and issues and work with various information security partners to gather data, discuss, solicit input, recommend improvements or remediation.• Operate and interact on multiple levels within the organization while demonstrating Leadership qualities, vision and tact.• Facilitate Process Improvements, identify opportunities to improve, or make recommendations to mitigate risk.• Relationships management, collaboration, escalation and influence skills when collaborating with business partners.• Conduct in-depth data and root cause analysis.

IT Security Consultant that reports to the Corporate Staff Groups Information Security team. Information Technology Security Support for; Audit Services, Corporate Finance, Corporate HR, Chief Admin Office, Corporate Risk, and the Law Department. Responsible to provide advanced information security risk assessment consultation for all aspects of information security compliance policy, risk management and remediation. Providing guidance and direction in reviewing assessment findings and mitigating controls to optimize information security. Oversees and directs information asset portfolio reconciliations and certifications. Provides advanced data aggregation and analysis of information security risk exposure. Interprets and explains impacts of information security risks/vulnerabilities for business stakeholders.• Strong knowledge and understanding of information security practices and policies, including Information Security Frameworks, Standards, and best practices• Strong information security technical skills• Direct IT discipline experience in multiple areas such as engineering, technology implementations, architecture and design, analysis and configuration, site reviews/risk assessments, and/or audits.• In depth technical knowledge of infrastructure services, networking, operating systems, application/middleware, and storage technologies, as well as development frameworks and methodologies.• Requires Information Security risk assessment skills with the technical knowledge to identify and understand information security control gaps.• Experience with Information Security Risk Assessment methodology and tools• Experience authoring or reviewing Information Security Policies and control standards

Health Care Technology Service Chief responsible to develop technology applied for positive growth in Veteran Center Patient Care. Facilitate positive outcomes that provide quality support and speed to market that delivers the best possible patient-facing technology solutions and services to support immediate and long-term medical center needs. Oversight of five (5) departments within Health Care Technology Service including Medical Media, Telephone Operations, Patient Internet, Social Media and the Cleveland VA Medical Center Data Center.Key responsibilities:• Resource and staff planning, cost estimations, operations budget development, value engineering and cost control. • Collaborate and partner with facilities, physical and IT security as well as IT technical teams for best in class Veteran patient care related Information Technology service delivery model.• Manage all technical and operational aspects of the medical media operations for the medical center.• Provide customer service and telecommunications for Cleveland VA medical center.• Provide technical support and management including monitoring, reporting and troubleshooting a large patient wire/wireless network.• Provide ongoing technical and leadership expertise in supporting the Cleveland Data Center, including growth, scalability, change and event management as well as maintenance requirements.

Assistant Chief, Information Resource Management Service, Cleveland VA Medical Center and Community Based Outpatient Clinics (VAMC Cleveland). Adviser to VAMC Cleveland top management regarding overall information technology support for this healthcare system. Assigned responsibilities for project management, policy and budget development, compliance and planning for the local area network (LAN), extended wide-area network (WAN), patient network ,Vista operations, supporting servers and telephone communication systems.

Establish innovative business solutions that illustrate scalability, manageability and reliability resulting in short-term and long-term financial and intangible value for National City Shareholders.• Designed and coordinated security command center re-location that reduced operational risk, enhanced system reliability during migration and reduced outage times for established technology systems.• Assigned to physical security design team deploying regional security technology solutions for digital surveillance and card access.• Performed senior role in logical/physical security architecture and engineering regarding normalization, technology refresh, organizational change management, program development and process automation.• Provided senior management with reporting / metrics that illustrate current trends in end-user behavior, infrastructure health, well being and operational efficiencies.• Performed lead role in strategic roadmaps for selected logical and physical security-related technologies.

Assigned to design team that created and managed World Class Messaging System; member of the Microsoft Braveheart Integration Management Team to develop enterprise-level email application.• Participated in design of prototype messaging system for replacement of existing legacy mail systems in United States, Indonesia and China.• Designed and implemented an organization-wide information system to provide consistent data storage, integration, manipulation and connectivity. Redefined and mechanized many manual processes.• Managed and participated in the implementation of new messaging system for International integration throughout the 35,000 person organization.