Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 Email and Phone Number

Experienced and customer focused Sr Project Manager @ Colexas Digital, Inc.
Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4's Location
Greater Houston, United States, United States
Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4's Contact Details

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 work email

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 personal email

About Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4

Bruce is a seasoned IT Project Delivery and Service Management professional with 20 years enterprise IT experience. Bruce is a Servant Leader who has a keen focus on the needs of the customer and acts as their voice. He has worked in multiple domestic and global enterprise project domains that are regulated including airline (United) midstream gas (Williams Companies), Financial Services (S&P Global), Security Services (Gemalto) and worked at Honeywell as a field service engineer in a direct customer facing role. Bruce is a highly proactive and a self-directed leader who is accustomed to working in a diverse matrixed and cross functional team environment. His technical background is in the Windows Server space and ERP (PeopleSoft) . Bruce worked as an IT Service Manager in process governance roles for the past ten years. He earned a Masters of Business Administration from a STEM public research University. He holds active PMP Certification and is an Agile Alliance Certified SCRUM Master Specialties: IT Operations | ITIL Service Management | ITIL Process Improvement | Project Management | Service DeliveryStrategic Technical Planning & ImplementationIT ManagementE-Commerce Technologies ManagementMicrosoft Systems Engineering/Tier III Enterprise Support

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4's Current Company Details
Colexas Digital, Inc.

Colexas Digital, Inc.

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Experienced and customer focused Sr Project Manager
Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 Work Experience Details
  • Colexas Digital, Inc.
    Sr Project Manager
    Colexas Digital, Inc. Oct 2024 - Present
    Colexas Digital merges systems engineering, telecommunications, data security, SCADA, and analytics to optimize returns from existing and future projects while keeping people and communities safe.Colexas Digital is a Texas-based system integrator and engineering services company that serves a wide-range of process industries. We are Ignition Certified and an Inductive Automation Integrator.
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  • Ascendion @ United Airlines
    Sr Project Manager
    Ascendion @ United Airlines Jan 2022 - May 2024
  • Cognizant
    Enterprise Operations Lead-It Service Management
    Cognizant Aug 2021 - Jan 2022
    Teaneck, New Jersey, Us
    Enterprise Operations Lead-IT Service ManagementCertified in ITIL V3 & V4; Provides Expert knowledge and experience with ITIL - Primarily for Incident Management, Major Incident Management, Change Management & Problem Management. Works with cross functional teams for IT Infrastructure & Application support environments. Works with various support teams regarding critical incidents to drive until closure of issues and documenting the Root cause analysis. Coordinates with Vendor & Business to support Data center activities and Resource On-boarding/Off boarding. Chairs Change Advisory Board, Problem Management and Weekly meetings with client. Other duties and accountabilities as assigned.
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  • Quorum Software
    Senior Project Manager & Scrum Master
    Quorum Software Apr 2021 - Jul 2021
    Houston, Tx, Us
    https://www.quorumsoftware.com/company-overview/press-releases/quorum-software-completes-acquisition-of-tietoevry-s-oil-and-gas-software-business An integrated module of Energy Components - (EC -formerly owned and supported by TietoEvry) for Upstream Oil and Gas. Currently, in many companies, complex and dynamic systems are monitored and managed on an ad-hoc basis and without a unified asset overview of the overall network and the implications of change within each component. Reactive management of issues can lead to unnecessary production losses and costly operational inefficiencies. EC Upstream Management helps upstream businesses gain invaluable insight from data, already existing in the EC ecosystem, enabling opportunities for increased asset profitability to be identified and assessed. The module supports oil and gas companies to increase production from day-to-day operations and provides increased confidence for future operational and investment decisions to maximize revenue potentialResponsible for running a team providing excellent clients with objective strategic advisory to improve organizational performance and long-term competitiveness. Responsible to successfully navigate through critical businesses changes and address complex issues. Assists clients with strategic development and improving effectiveness of Energy Component functions.
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  • Wipro
    Senior Service Manager - Itil Incident & Change Management
    Wipro Dec 2014 - Nov 2019
    Bangalore, Karnataka, In
    • Incident Management-owns the Incident Management Major Incident sub process during high priority major incidents that disrupt critical business services while working to restore service as quickly as possible within contractually agree upon SLA’s.• Ensures the communication between involved parties for end Service Management by• Develops, maintains and collaborates solutions to improve the overall delivery of the Incident Management and other ITIL processes to the internal and offshore teams, Wipro management and the client to not only assure customer satisfaction, but to build a culture on the account that “delights the customer”. This will be accomplished by working as a “process and customer advocate” using servant leadership methodologies. • Contributes in the overall service improvement plan and process maturity/ improvement that aims at reduction in overall aging and process improvements to assure resigning of the contract as we are in year three of a five year contract.
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  • Tata Consultancy Services
    Senior Service Integration Mgr- Itil Incident Management
    Tata Consultancy Services Mar 2014 - Nov 2014
    Mumbai, Maharashtra, In
    Summary of position:• I served as the US onsite lead for Incident Management at a client site as part of a newly outsourced client initiative to provide ITSM expertise. This program is in the process of moving from transition to BAU IT Operations/Transformation to bring stability and efficient processes to the client’s global business• Provide single point of contact between the client’s stakeholders and TCS program management in the form of status reports for BAU IT Operation, ad-hoc contact or other methods as required on a regular basisOther key accountabilities/activities:• Incident Management-owns the Incident Management Major Incident sub process during high priority major incidents that disrupt critical business services while working to restore service as quickly as possible within contractually agree upon SLA’s.• Ensures the communication between involved parties for end Service Management • Develops, maintains and collaborates solutions to improve the overall delivery of the Incident Management and other ITIL processes to the internal offshore team, TCS management and the client. • Contributes in the overall transition and transformation plan including but not limited to review of metrics and service level management targets in place along with reporting.
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  • Gemalto (Now Thales Digital Identity & Security)
    Global Information Technology Service Management Process Owner
    Gemalto (Now Thales Digital Identity & Security) May 2013 - Nov 2013
    Meudon, Fr
    I served as a key member of the fast growing 100M€ Managed Services business, located in all regions; Part of the managed solutions are highly critical for customers (99.99% availability required) and can heavily impact image in case of services breach; Indirect coordination of 4 Data Center Managers and 1 external Data Center.As the WW Process owner for availability and accountable for the effective design and implementation of the process by Data Centers managers’ business availability plans into their organization, in line with SLA committed with customers, in order to limit number of critical incidents and impacts. I ensured the existence of the plans, the audit and the tracking of the implementation progress, the global progress report to top management. I ensured capitalization of incidents experience between Data Centers.
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  • Compucom
    Business Systems Sr. Specialist
    Compucom Sep 2012 - Feb 2013
    Fort Mill, Sc, Us
    Assigned to ACE initiative (Achieving Competitive Efficiency).
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  • Compucom
    Xfo Pmo Incident Manager
    Compucom Apr 2011 - Sep 2012
    Fort Mill, Sc, Us
    As part of the service management team in XFO (Cross Functional Operations) I am one of three incident managers supporting six clients. Furthermore I share ownership as a process owner for incident management.
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  • Cdi Information Services
    Wintel Systems Specialist (Consultant)
    Cdi Information Services Jul 2010 - Apr 2011
    Houston, Texas, Us
    Working as a consultant for IBM Global Services on a large Transformation/Transitional team
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  • Perot Systems Corporation
    Intel Systems Administration Specialist
    Perot Systems Corporation Nov 2008 - Jul 2009
    Systems Engineer for a major healthcare provider
  • Siemens
    Systems Engineer Consultant Tti Of Nyc At Siemens/Thomsonreuters
    Siemens May 2008 - Nov 2008
    Munich, De
    Working as a consultant for Siemens on project Ivory at ThomsonReuters in 2008
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  • Perot Systems Corporation
    Intel Systems Administration Specialist
    Perot Systems Corporation May 2006 - Jan 2008
    I started initially with Perot Systems Corp as a contractor in the same role that I transitioned to as of June 2007 working for PSC as a full time associate. I supported one of their global clients’ within multiple sites in Philadelphia metro area as an Intel Systems administration specialist.
  • New Jersey Institute Of Technology
    Adjunct Instructor
    New Jersey Institute Of Technology Sep 2004 - May 2007
    Newark, Nj, Us
    I taught undergrad and grad courses in MIS and E-Commerce for NJIT's School of Management
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  • New Jersey Institute Of Technology
    Applications Support Specialist
    New Jersey Institute Of Technology Jan 2005 - Aug 2005
    Newark, Nj, Us
    I performed a beta roll out of MS Great Plains 8.0 while simultaneously managing the project and preparing the environment for production release.
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  • Dax Systems, Inc
    Technology & Systems Manager
    Dax Systems, Inc Dec 2005 - Apr 2006
    I supported the company's internal infrastructure along with developing solutions for upcoming changes in the firm's offerings for its CTI client base
  • Honeywell Hbc
    Senior Field Service Technician
    Honeywell Hbc 1981 - 2002
    Charlotte, North Carolina, Us
    My first career spanned over 20 years from 1981-2002 at Honeywell International where I worked as a field service technician in the fire security and access controls space. Provided Enterprise level service for Fire Security Access Control and CCTV customers in the Northern/Central NJ markets. Legacy Honeywell Protection Services now part of Securitashttps://www.securitastechnology.com/ I transitioned into Information Technology in 2002 while earning my BS in Management in 2003 and my MBA in 2005. I believe that my extensive background in electronic security in IT would bring significant value both to the business and its enterprise customers. I am interested in exploring senior leadership opportunities along with Program Management opportunities.
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Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 Skills

Market Ibm Pmo International Sales Community Computing Cost Business Administration Service Level Management Complaints Third Party Customer Support Transaction Processing Design Data Transformation Technical Team Resolve Cissp Siemens B2b Distribution Strategies Peopletools Thrives On Challenges Strategic Initiatives System Education Bmc Remedy Sla Project Management Lessons Learned Commercial Real Estate Customer Data Hardware Global Operations Consultancy Services Information Technology Jersey C Coordination Business Development Communication Negotiation Asset Protection Change Management Service Levels Software Deployment Secure Messaging Responsibility Security Risk International Peoplesoft Active Directory Itil Trust Data Management Teaching Moves Vendor Management Concurrent Compliance Needs Assessment Canada Web Services Administration Consensus Building Versatile Risk Technical Issues North American Enterprise Support Process Review Patch Management Planning V3 Foundation Infrastructure Expenses Technical Training Data Entry Customer Retention Peoplesoft 8.4 Failure Sme Travel Wan Pc Crm Metrics Utah Keys Auditing Sharepoint Tops Data Center Daily Operations Purchase Orders Emc Networker Local Area Network Customer Satisfaction Project Leadership 10k Engineering Reports Innovative Solutions Capitalization Web Services Management Diligent Testing Managed Services Offshore Solution Image Streamlining High Availability Research System Monitoring Application Service Provider Gets The Job Done Service Delivery Setting Priorities Microsoft Pragmatic Producing Customer Relations Backup Exec Configurations Intel Universities Arcserve Obsolete Advertising Erp Customer Relationship Management Catastrophic Extended Warranty Building Services Project Planning Bau Golang Servers It Solutions Software Integration E Commerce Digital Certificates Efficient Portals Sav Computer Maintenance Microsoft Sql Server Process Improvement It Operations Parties Tenacious Internal Controls Interviews Talent Selection Staff Development Mergers And Acquisitions Coordinated Databases Windows Server Restore Vendors Incident Management Occasions Aging Cti Technical Liaison San Executive Positions Cross Functional Team Leadership Critical Success Factors Managing Complex Projects Online Catalogs Benchmarking Texas Guaranteed Revenue Virtual Office Science Security Continuous Improvement Integration Ahead Of Schedule Towers Face To Face Pennsylvania Philadelphia Asp Escalation Healthcare Process Flow Strategy Supervision Microsoft Office Multi Company Customer Service Status Reports Technical Planning Stakeholders Transition Management Data Center Relocation Vmware Problem Management Analysis Plano Web Servers E Procurement Moving Applications Accountability Itil Process Business Analysis System Administration Quality System Resourceful Empowerment Visibility Ccna Microsoft Project Project Sql Governance Contractual Agreements Unix Technology Selection Linkedin Business Systems Internal Audit Technology Management Root Cause Analysis Quantifying New York Reviews Academic Service Integration Concerts Program Management Telephony Platforms Deployed Business Strategy Business Experience Supply Chain Delivery Fast Pace Gaps Metrics Reporting Self Paced Shared Services Insurance Windows Data Mapping Multiple Sites Admin Legal Facilitation Fire Management Epo Management Short Assurance Technology Solutions It Service Management Dealing Transformations Systems Engineering Execution Diskeeper Acceptance Testing Business Services Integration Testing Offering Diplomacy Baltimore Agreement Ownership Norton Ghost Corporate Integration Training Point Of Contact Great Plains Software Enterprise Software Virtual Root Cause Subject Matter Expert Global Services Server Administration Field Service Incident Reporting Hardware Solutions It Management Systems Design Cut Dax Calm Schedules Laboratory Equipment Operations Business Intelligence Technical Support Microsoft Certified Professional Racf Service Management In Person Measurements Data Migration E Business Executive Management Rup Resources Government Iis Control Systems Design Visio Dallas Software Windows Nt Cdi E Learning Honeywell Business Process Stability Commerce Legacy Systems Knowledge Management Due Diligence Problem Solving Meetings Coordinate

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 Education Details

  • New Jersey Institute Of Technology
    New Jersey Institute Of Technology
    E-Commerce Technologies
  • New Jersey Institute Of Technology
    New Jersey Institute Of Technology
    Management (Mis)
  • Ocean County College
    Ocean County College
    Electronic Engineering Technology

Frequently Asked Questions about Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4

What company does Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 work for?

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 works for Colexas Digital, Inc.

What is Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4's role at the current company?

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4's current role is Experienced and customer focused Sr Project Manager.

What is Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4's email address?

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4's email address is bm****@****ail.com

What is Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4's direct phone number?

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4's direct phone number is +121455*****

What schools did Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 attend?

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 attended New Jersey Institute Of Technology, New Jersey Institute Of Technology, Ocean County College.

What skills is Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 known for?

Bruce Bellak Mba, Pmp® Certified Scrummaster® Itil®4 has skills like Market, Ibm, Pmo, International Sales, Community, Computing, Cost, Business Administration, Service Level Management, Complaints, Third Party, Customer Support.

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