Recruited to lead the ‘horizontal’ business unit that supports secure delivery, transport, and analysis of critical customer and asset data across Smart Water, Gas, Grid/Electric and Lighting devices. Portfolio includes wireless network solutions, base stations, on-premise and SaaS-based Head End and Network Management software, SaaS-based MDM-Analytics software, and mobile Field Tools software along with Network-as-a-Service, Deployment, and Professional Services offerings. Rolled-out Agile-based Daily Management/Lean Business Management principles, focusing on organizational goals and building team culture and structure. Worked with direct team and matrix stakeholders to build mission/vision statements for each product line. Managed quarterly and yearly alignment sessions with direct team and matrix partners to focus on priorities, wins, barriers, and opportunities for improvement. Developed and published comprehensive 3-year product line plans for all product lines. Implemented more formal Agile software development process within product management.

Promoted into the Sales organization to drive the company’s leading initiative: greater adoption of lighting controls and IoT solutions into three primary sales channels including Commercial & Industrial, Heavy Industrial & Utility and National Accounts. Lead team of 7 highly technical, solutions focused Directors of Total Solutions Sales across North America. Worked across a highly matrixed team to provide leadership and ensure collaboration in delivering a compelling offering throughout the lighting value chain. Assisted in formulating the order closing strategy for key strategic accounts and orders. Lead the development of channel specific strategies, marketing materials, and events to support increased adoption rates in each channel. Subject Matter Expert in IoT, lighting control networks and applications.

Recruited as P&L leader responsible for Acuity Controls portfolio of networked lighting controls systems focusing on commercial and industrial indoor and adjacent outdoor lighting controls applications.Responsibility of four networked systems product lines with three direct reports. Directly oversaw the company’s most visible program to develop a wireless network solution from the ground-up including hardware, software and mobile applications with the goal of consolidating several legacy wireless products and effectively offer modern IoT services while reducing commissioning time, site visits, and future product development efforts.

Key advisor on IoT investments, opportunities, and business models for a $15B global telecommunications company that reached maximum market share in its home market of Southeast Asia and could not attain further growth locally as per anti-trust regulations. Reviewed, assessed and provided expert feedback on targets’ ecosystem partners, progress in IoT, competitive interview/analysis, business model review, revenue/device partner pipeline, cost structure, revenue model, and executive team capabilities. Managed scope-of-work and questionnaire content for 3rd party consultant conducting expert interviews. Conducted assessment of targets’ business plan utilizing available total addressable market data for Low Power Wide Area (LPWA) trends, primary research conducted through interviewing ecosystem participants and augmented with vertical market fragmentation and leading ecosystem participants.

Software & Services business leader responsible for the development and implementation of a global commercial, business and technology strategy for a unique SaaS-based system solution which includes software, wireless connectivity and hardware focused on Gas Utilities/Gas Distribution, Well Pad Automation and Pipelines, to further the company’s data analytics Industrial Internet/Internet-of-Things (IoT) software vision. Accountable for driving direction in all matters related to resourcing planning, revenue, margin, share and investment. Worked across the Measurement & Controls business to garner support for connectivity of 100’s of sensing, monitoring and diagnostic products. Engaged closely with the Global Research Center for product roadmap, VoC and broader Oil & Gas initiatives.

Senior Product Manager supporting strategic growth initiatives, streamlining operations and developing a connectivity strategy to support product differentiation and new service offerings. Coordinated Product Structuring processes and drive Change Management with global product line teams. Implemented Product Structuring metrics to quantify the impact on lead-time, cost and quote lead-time reduction. Drove the Product Integration strategy for the Measurement & Control (M&C) business to offer competitive “bundled” offerings to customers using many different M&C products, focusing on Gas Utilities, Well Pad Automation and Pipelines.

P&L responsibility for global metering automation products within GE Digital Energy and Energy Management. Global Subject Matter Expert for Smart Grid communications including Distribution Automation, Demand Response, and Advanced Metering Infrastructure (AMI); responsible for Network Management Software and Meter Data Management Software. Ownership of global expansion plans for metering automation, sales strategy with partners and direct sales. Managed 12 different global technology partner relationships, contracts, pricing, bid responses, and go-to-market strategy. Developed commercial business plan through the strategic planning and budgeting process. Supplied market and competitive analysis for utility segment. Provided support for new product introductions, segmentation and market analysis, customer critical specs, VoC, required new features, products or services, required investment and ROI. Collaborated with Product Line Managers and Product Managers to develop and execute multi-generational product plan.

Appointed to Integrated Systems Solutions BU to manage North American Water and Smart Grid solutions. Subject Matter Expert responsible for Water and Smart Grid market development across metering automation solutions. Defined and qualified next generation Water and Smart Grid products, systems & services. Assist in product definition, strategic sales and business development.

Promoted to craft, execute, and endorse a new brand strategy to evolve Elster’s market position from a commodity provider of meters to a leading edge, end-to-end systems provider. In conjunction with these strategies, oversee marketing communication and product management with the goal of accelerating growth by launching differentiated products, creating meaningful partnerships and driving organizational focus. Member of Senior Management and Leadership Team for North American BU with direct report to the President of the BU. Fostered a new brand strategy through product management excellence, various print media, press releases, industry relationships, web presence, blogs, authoring and contributing on industry articles, trade shows and sponsored events, and consulting firms. Drove product management to expand product portfolios with new, innovation technologies. Manage large and small strategic accounts in North America which require Senior Executive involvement to acquire a new business as well as preserve the existing business when issues are encountered.

Promoted to Project and Product Manager for the global BU’s largest, most visible product development initiative to deliver an automated, wireless meter reading solutions (also known as Advanced Metering Infrastructure – AMI) for the North American Water Utility market. Coordinated, developed and documented commercial requirements through competitive analysis and VoC. Evaluated communications technologies with the shortest “go-to-market” time while meeting specifications. Coordinated local activities between engineering, quality, supply chain, technical support, and implementation. Developed, trained and supported sales team and distributors in technical presentations, product highlights and competitive selling. Assisted marketing with advertising, product updates and press releases ensuring accurate external messaging. Coordinated with product management, engineering, and sales to develop specs and roadmap for next generation products. Represented Elster at trade shows, conventions and press conferences. Managed technology partner/vendor relationships, contracts, pricing, and go-to-market strategy with five different global vendor-partners.

Appointed to implement lean process and manufacturing improvements across three North American facilities (Water, Gas, Electric) with the goal of delivering improved operating efficiency and cost reduction, following the sale of the meter holdings to venture capital company. Worked in a team of three external consultants and local facility representatives. Baselined current performance (direct/indirect activities, output levels, production capacities, OAE). Defined high-level actions and set targets for “to-be” performance based on benchmarks, best practices, cost and headcount structure analysis, value stream mapping, inventory analysis, KPIs, and work load distribution analysis.

Managed, oversaw, and analyzed all incoming customer concerns, warranty returns, and product feedback within North America BU to determine the long and short-term effects of the issues across product lines and/or processes. Based on that analysis, develop, administer, and maintain projects and/or internal corrective actions. Managed many interdepartmental projects ranging from customer service to order entry processes through engineering product improvements. For critical issues requiring immediate attention, travelled to customer locations to support sales effort/preservation, analysis, further investigation, or solutions/resolution presentations

Radio Frequency (RF) electrical engineer in two major business units, Telematics and the Commercial, Government and Industrial solutions sector. In Telematics, as the overseer of the design, implementation, and validation of RF and digital GPS circuits in the Generation 6 (2004 -2006 model years) OnStar for General Motors (GM). In the Commercial, Government and Industrial business within the “Maintenance-of-the-Line” team supporting Digital, Portable 2-way radios used in the security, law enforcement, and emergency response industries.