Bruce Hong Email & Phone Number

Long Beach, Ca, Us

Managing network infrastructure, VOIP, PBX, and network services at the Port. Manage 20 servers and 400 network devices. Manage user Windows logon accounts, MS Exchange email, ISA 2K/2K4 server, Cisco PIX firewall, and printer services. Configure and manage Symantec Anti-Virus server and client deployment, Cisco VPN client, and Update Expert Patch Management software. Manage cable deployment to the office remodels & Engineering project trailers site including CAT5/5e, CAT3, fiber optic, and wireless. Provide service desk support. Configure and manage switched and routed network. Provide technical expertise in voice and data equipment procurement. Managed $100K copper cable installation project. Managed $100K Infrastructure upgrade project.

Provide MS suite applications support. Managed Windows 95 & 98 workstations deployment. Managed modem file transfer and dial in host using PC Plus, PC Anywhere, and Meditech setup and configuration. Managed email accounts, UNIX accounts, and NT domain accounts. Managed UNIX file systems, printers, and devices. Configured telnet sessions via Multiview 2000 emulation software to access Medical Billing System running on RS6000 UNIX server. Administrated PBX-Legend Intuity Audix phone system and account setup. Managed MAS90 accounting, billing, AP/AR, and direct deposit interface. Managed the $500K Billing software migration from Q & A Solutions to Medical Manager. Designed and implemented the LAN/WAN data center system rack, organized shelves, and managed the installation of Symmetra Array UPS.

Madison, Nj, Us

Provided help desk support for real estate (SCRIBE) software installation and modem configurations. Configured modems initial strings both on the Xcellenet server and remote computers. Troubleshoot modem support for uploading and downloading real estate data files.