Bruce Blumentritt Email & Phone Number

Austin, Tx, Us

Austin, Texas Area

I design and build the Texas Tone line of tube guitar amplifiers. Texas Tone custom tube amps are not clones, but are amplifiers that are "Distinctly Different" and designed to fill the needs of today's discriminating guitarists. My amps are Inspired by iconic amps of the past and updated with low-noise build techniques and the highest quality components. Texas Tone Amps - "The sound of Austin, Texas"

Austin, Texas Area

Rackspace Technology solves more than workload problems; we create business advantages. managed services for our customers’ most important revenue generating and customer-facing applications.I Design, implement, and maintain enterprise scale environments for my customers:• Work in concert with Rackspace Customer Success Managers and Rackspace teams to define, design, implement, and support Enterprise clients with Fanatical Support®, ensuring that their complex infrastructures stay up and running 24/7.• Install, Configure, Update, Support, and Troubleshoot services for Enterprise, Commercial, and small to medium clients.• Advise clients on technical issues; including designing and implementing solutions to meet business needs, advanced software and hardware updates, and improving the performance and reliability of their systems.

Austin, Texas Area

Manage the CA UIM (Nimsoft) monitoring system for tracking server and device health and performance, and alarm notifications for impending issues.Perform in-depth troubleshooting of client and/or systems performance issues as a Level 3 support engineer.Produce documentation of designs, processes, and work instructions for technical engineers and Systems Operations personnel, to create established processes, procedures, and work instructions to eliminate errors and reduce customer downtime.Mentor and train Systems Operations employees on processes, procedures, and work instructions.Microsoft Certified Systems Engineer responsible for design and implementation of Hosted Exchange environments and on-site client MS Exchange solutions.Apptix is the leading provider of hosted business communications services—the proven company of choice for hosted Exchange email, business voice (VoIP) services, SharePoint collaboration services, and Web conferencing to over 500,000 business users worldwide. Apptix is a Microsoft Gold Certified Partner in business since 1997.

Austin, Texas Area

Created and edited procedures and work instructions for ISO 9000 quality processes for Service Operations using hosted Exchange 2003, resulting in established processes for completing tasks in a consistent manner and reducing errors and downtime.Trained Operations and Support technician on said procedures and work instructions to ensure uniform work flow.Configured, standardized, and documented the Exchange 2003 server builds using Dell blades and EMC fiber channel SAN hardwareServed as Level 3 support for resolution of trouble tickets..

Austin, Texas Area

Responsible for all network infrastructure, all corporate servers, all employee workstations and laptops, the building security system, and the corporate telephone system.Continually upgraded the performance and reliability of the network and servers as well as employee desktops and laptops. Responsible for creating and maintaining OS imaging. Increased the security, performance, and reliability of all systems.Managed teams of computer installers performing hardware refresh activities for public schools. Documented and standardized the hardware refresh process and trained employees, resulting in reducing the task time from 1.5 hours to <1 hour.

Austin, Texas Area

Managed the Internal Support Help Desk. Was responsible for corporate servers, and internal support of all user desktops, workstations, laptops and printers.Created documentation and training for standardizing the build of employee workstations.Managed and documented the telephone PBX system

Austin, Texas Area

Designed and implemented the corporate-wide IT procedures and documentation and built the document control library, thereby enabling consistent production standards and employee training.Coordinated all quality audits, for both internal and external customer, and worked with customers' quality departments to both reach and maintain Preferred Supplier status.Led the implementation of a Quality Management System, resulting in RSI being awarded ISO 9001 Quality System certification by the British Standard Institute.Managed the Nortel Telephone system.Built and managed the Internal Microsoft Windows NT domain, the Power Suite Document Manager document control system, engineer drawing repository and client/server applications.

Quality Assurance Technology, 4.0 Gpa

Quality Assurance Management and Technology.

Automobile/Automotive Mechanics Technology/Technician

Activities and Societies: Plymouth Troubleshooting ContestVocational Industries - Automotive Mechanics