Bruce Brooks Email & Phone Number

United States

As a Trusted Business Consultant I use my years of experience in IT to include related costs to uncover and certify products and services that improve the bottom line and create efficiencies with unparalleled values.

Pine Mountain, Georgia, 31822

Lagrange, Georgia

Assisting clients in locating supplier based cost reductions.

West Point, Georgia

Perform multifaceted role as senior level IT Manager overseeing all US audio video production networks which includes numerous collocation facilities and remote employees. Manage group of 3 direct reports and their staff, tasked with ensuring maximum uptime of the worlds largest audio video conferencing provider. Hold fiscal responsibilities for hiring, training, mentoring, performance appraisals and career development for department. Environment consisted of all major vendor equipment in the A/V conferencing industry and associated telecommunication equipment. Actively tracking key metrics of conferencing performance to ensure maximum uptime. Participated in business continuity planning and disaster recovery efforts for the company. Lead ongoing efforts to lower enterprise telephony costs for the company. Help in the design and voice networks to terminate on servers, audio and video bridges and switches. Specialize in Contact Center Solution architecture

Birmingham, Alabama Area

• Manage 9 employees• Analyze daily mobile call statistics in the Birmingham area to locate RF and equipment problems.• Oversee all aspects of Operations/Installations on 112 Nortel CDMA BTS sites, one Nortel MTX and many other various pieces of telecommunications equipment in the Mobile Switching Central Office.• Maintain and control large operations budget.• Maintain a constant communications link with local Marketing and RF departments

Brazil

• Represented Nortel as an independent contractor to train local Brazilians on Nortel 800 Metro cell TDMA Cell sites.• Established Facilities Analyst position in a new start up NOCC for the Customer, which meant monitoring all the incoming E-1’s to the local MTX’s via their respective SDH microwave paths.• Assisted Operations Management establish preventative maintenance program on their SDH microwave system which consisted of 400 Harris Farinon repeaters and terminals.• Analyzing Operational Measurements on switches to locate transport medium problems of voice and data traffic. Taught local technicians how to repair problems.

Columbus, Georgia Area

• Establish and build new Microwave paths to include full turnkey on Nortel RD6, Nortel DMT100 M13’s, Nortel OC/12 Sonet and Glenayre Lynx microwaves systems.• Trained new technicians on cellular, microwave and fiber technologies to include splicing, theory of operation for maintenance and troubleshooting the equipment.• Maintained the operation of several active microwave and fiber systems by Nortel, Alcatel and Glenayre.

Columbus, Georgia Area

• Maintained 2 EMX 100 switches and 10 LD and HDII Motorola cell sites.• Accomplished drive testing and troubleshooting of the Motorola cellular network.• Total maintenance on Alcatel and Avantek microwave systems

• Maintained one Motorola EMX 500 switch and 15 LD and HD II Motorola cell sites.• Project Manager over all new cell site build outs in Ft. Walton and Panama City.• Maintained multiple microwave routes with Avantek Telestar2 and DR2D equipment

Raleigh-Durham, North Carolina Area

• Maintained a Nortel RD6C microwave system with 6 hops.• Maintained 100 miles of fiber with Fujitsu light wave regens and terminals.• Splicing and troubleshooting fiber optical cable and RF microwave problems

Certification, Telecommunications Technology/Technician

RF Microwave install and support

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