Bruce Clarke Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

Boca Raton, Florida, United States

Founding member, first BDR hire. Built the sales org and process for HappyLoop.

•Was independently contracted to overhaul their Asana flows and calendar, and strategizing e-commerce initiatives.•In four weeks I was able to completely overhaul their Asana flows, redesign their templates and SOP's•Worked alongside Director of Marketing and was responsible for managing multiple teams (Copy, Dev, Design, CS, Ops) that included a few dozen team members.•Led marketing strategy and initiatives- I moved 310 from an email first strategy that focuses on sending out promotions to a more customer centric, personalized and SMS led strategy.•Approved copy, designs, and final scheduling for all promos and content•Planned and maintained content and promo calendar at least three months ahead of time at all times.•I introduced to the team at 310 the idea of the “Infinity Funnel”, an organic UGC led funnel that cycles content and UGC into the marketing and branding of the company. With my technical Shopify background and PM’ing I initiated the process of getting tik tok shop setup and helped guide the team towards having all of our tech stack and marketing channels integrated to achieve this organic cyclical funnel•Increased the overall visibility and comms to all team members for increased efficiency and operational deliverability

Orlando, Fl

•Independently contracted by a local company in the automotive refinishing supplies industry to enhance their e-commerce store•Implemented strategies to improve retention, LTV, and conversion rate, while enhancing the overall visual appeal of their Shopify site•Collaborated with the in-house Graphic Designer to integrate a small tech stack, including e-mail Marketing, a Loyalty Program, and a UGC Review Platform•Successfully established and managed Instagram and Facebook pages to facilitate organic growth•Increased organic reach by 250% and generated a consistent stream of orders on the Shopify store

Orlando, Fl

•Contracted by mentor to lead a team and collaborate with an outsourced marketing agency to successfully launch a fully capitalized and operationalized startup company, valued at $15m with a $600k launch budget.•Managed the conceptualization, integration, and administration of a comprehensive e-commerce tech stack for Zend Coffee, operating at ~$12k/month•With a $1m marketing spend for the first FY, I ensured the delivery of an enterprise-level tech stack to support and automate the import and delivery of content and inventory. •Facilitated project meetings and created project documents including status reports, budgets, and schedules•Worked closely with Account Managers at Marketing Agency, 3PL, packaging suppliers, and owners of bean vendors & roasters to successfully deliver inventory and integrate with e-commerce operations•Identified and resolved project issues and risks promptly•Developed expertise in operations, brand positioning, brand expressions, audience persona, and demo mapping. Along with bolstering my existing technical experience.•Developed and managed relationships with internal board members and investors, external vendors, and clients•Negotiated contracts, managed project scope, and tracked project progress and budgets•Implemented Shopify Plus enterprise-level e-commerce platform, working with launch engineer to ensure the successful launch of a store with over 64 SKUs and integration of all SaaS platforms(eMail&SMS marketing, CRM&Outsource CS, Subscription, Loyalty, UGC Review platform, etc.)•Executed full-scale stress test of our operations and consumer-facing systems by having family & friends in various shipping zones order 100 of our Corkcicle collaboration mugs. To analyze shipping costs, shipping times, etc along with analyzing and collecting feedback on our marketing automation, retargeting, and segmenting systems.