Director Of North American Markets Quality
Current• Lead quality driven programs and transformation initiatives sourced from enterprise level transformations and from NAM Quality strategic transformation roadmap.• Lead crisis-management activities to ensure a rapid, compliant and customer focused solution partnering with appropriate stakeholders such as legal, Environmental Health and Safety, and business unit teams.• Ensure compliance to Philips Quality Management System, FDA regulations and other Regulatory Agencies’ regulations.• Develop and Manage Daily Management of critical KPIs and leading indicators for the oversight of the programs/initiatives within our strategic roadmap to ensure successful and timely execution.• Primary point of contact/leader/quality expert for 3rd party audits representing Service, Sales, and Marketing (North America Market) and manage backroom support teams.