Bruce Crow Email & Phone Number

Bentonville, Ar, Us

Bentonville, Arkansas, United States

Led team responsible for internally built enterprise systems, which enabled global shared services for company. Collaborated with project leaders to lead efforts to analyze, recommend, develop, and deploy global operational innovation solutions. • Modernized or decommissioned 50% of legacy technical platform.• Achieved zero downtime through three major platform migrations. • Deployed operational innovation solutions to China, Chile, and Central America.

Bentonville, Arkansas, United States

Led team responsible for internally built enterprise systems, which enabled global shared services for company. Collaborated with project leaders to lead efforts to analyze, recommend, develop, and deploy global operational innovation solutions. Worked with team to lead mapping of all company systems that fed SAP from source to ledger in preparation for new S4 Hana SAP conversion.• Centralized back-office operations of all stores in Central America.• Deployed back office automation to China and ASDA (UK).

Bentonville, Arkansas, United States

Served as leader of international store back-office shared services, as well as PMO for Area Senior Vice President. Executed special projects for Senior Vice President. Oversaw shared services for mergers and acquisitions.• Integrated shared services solutions for several acquisitions.• Led proof-of-concept blockchain implementation.

Bentonville, Arkansas, United States

Served as central leader for international store back office within global shared services. Oversaw service leads for accounts payable and accounts receivable. as program lead for centralization of store back-office functions in Mexico. Designed and deployed automation solutions for U.S. and Canada stores’ back-office centralization.• Centralized and automated the back-office processes of the stores in Walmart Mexico.• Deployed enhanced automation solutions to the stores in Walmart U.S. and Canada.

Bentonville, Arkansas, United States

Led central technology team for global shared services. Performed rapid automation and data analytics services.• Promoted after six weeks in the role to Senior Director II - Global Shared Services.

Bentonville, Arkansas, United States

Served as PMO leader and store innovation lead. This organization provided internal consulting to Walmart, Inc., across the store operations, merchant operations, workforce management, and supply chain pillars.• Awarded U.S. Patent #10028599 (high-velocity checkout).• Initiated and served as overall lead for Walmart global communities of practice, which accelerated and enabled the operations teams for the U.S., UK, Canada, Brazil, Argentina, and South Africa to achieve their individual operational productivity goals for three consecutive years.

Bentonville, Arkansas, United States

Served as global innovation community leader for front-end operations. Analyzed each global markets store’s front-end operations and made data-based recommendations for actions and priority of innovation spending in markets.• Accelerated global deployment of self-service solutions for front-end markets.• Optimized the checkout processes and designs of multiple markets, which reduced customer wait times while simultaneously reducing operational costs.

Mississauga, Ontario, Canada

Led store innovation team for Walmart Canada Operations.

Mississauga, Ontario, Canada

Walmart Canada store operations support, associate scheduling and process improvement.