Bruce Craig Email & Phone Number

Greater Toronto Area, Canada

• Instead of simply telling supervisors what to do, or having them glaze over on ppt, our facilitated learning approach engages them in applying new people skills to their current, real-life performance situations and.
• manage different personal styles
• use active listening to respond to employee concerns
• communicate in a positive, empathetic manner
• lead team meetings focused on teamwork and results * hold people accountable and ensure follow-up
• coach employees to improve performance

Burlington, Ontario

Identified current people and performance issues and delivered a series of facilitated supervisor training sessions focused on applying leadership concepts and tools to participant's specific challenges.

Cambridge, Ontario

Facilitated a series of people skills training for supervisors and lead hands. Sessions were designed to maximize participant interaction and sharing of issues followed by the application of communication, performance management, coaching and team engagement concepts and tools.

Toronto, ON

I helped develop a college-wide change management methodology and toolkit, then facilitated a series of training sessions for sr. managers and department heads on how to communicate and support their people through change. I also advised a number of internal change projects including a new HR system, IT changes, and the relocation of several departments.

Mississauga, ON

As the Sr. Change Mgt. Advisor, he partnered with Sr. Management and Project Teams to assess change readiness issues and mplement strategies to maximize the understanding, acceptance and ease of change implementation.

King City, ON

He helped design and deliver a leadership training program that increased self-awareness, understanding of mindsets, communication skills, leading high performance teams and implementing business changes

Bachelor Of Environmental Studies, Urban Studies

Adult Education - Leadership Training And Development

Learning theory, training needs assessment, competency mapping, training program design, material and exercise development, classroom.