I scope and sell professional services to media and entertainment customers of the Snowflake data warehouse platform to ensure their success.

I scoped and sold Professional Services and Education offerings to customers of the MongoDB database platform. Achieved 10% over quota last fiscal year.

I scoped and sold Professional Services and Education offerings to customers of the Okta identity access management platform. Exceeded quota by 20% in the first year.

I lead a 50+ person global team in the sales and implementation of the AI-driven Zinier Field Service Automation (FSA) platform and product suite to Field Service technicians in Telecommunications and Utilities . The solutions feature both manual and AI-driven workflows to maximize efficiency. I also created and manage the global product training team, and setup the DevOps and IT departments.

I led a team of technical consultants in the sales and implementation of cloud-based Customer Experience solutions (CRM, Marketing Cloud, Service Cloud, eCommerce & Commissions) to enterprise clients such as JP Morgan/Chase and Nationwide Insurance.

Led an international team of consultants, software developers, business analysts and project managers that provided hosted business technology solutions to non-profit organizations based on the Salesforce.com platform. Our innovative package packages and agile methodology enabled our customers to rapidly deploy high quality solutions for a variety of business processes including fund-raising, volunteer management, constituent relationship management and case management. We recently expanded our services to include ongoing support tailored for the needs of our customers as well as new packages for additional business processes. We also created an AppExchange case management solution for the human services sector.

Created and managed a global professional services, training and customer success team that provided services for cloud-based, traditional enterprise, OEM and SaaS customers, including mobile deployments. The services team installed, configured and performed custom software development, OLAP, Big Data and report development services on the Java-based Jaspersoft Business Intelligence Suite, an opensource business intelligence and reporting platform. The training group developed cutting-edge self-paced web-based training and delivered instructor-led, live-online courses. The customer success team was increased customer and partner success by tracking and facilitating product implementation and organizational adoption of our technology. Created and managed an international services partner program to augment services delivery.

Started and managed a WebSphere J2EE systems integration practice from scratch for NYC-based firm. Project- and account-managed projects worth over $700K in revenue over 9 months. Developed relations with business partner IBM’s software sales and services organizations in Pacific Northwest and Southwest regions.· Recruited and retained a team of 7 software architects and senior administrators · Consistently maintained over 85% utilization of staff resources· Defined and specified WebMethods to WBI-SF BPEL conversion utility

Provided contract project management, business development, marketing and requirements analysis services. Customers include The West Group (publisher of WestLaw), Global Food Exchange, Creative Standard and Wizen Software. Solutions include document management, IT Network and Services Management, SOA application integration & performance management and EDI to web services integration.

Defined, developed, marketed the “eBusiness Center,” a SaaS solution for insurance firms and their sales channels. Sold over $2.1 million in services, both SaaS-delivered & custom software development. Program-managed implementations at major life insurance firms. Managed marketing and press relations.

Defined, developed, marketed ecommerce development services. Sold $1.5 million in custom software development services in 6 months. Program-managed solution implementations.

Sold host-to-web integration & enterprise commerce software to insurance and energy utilities.

Provided customized eBusiness & CRM systems to Fortune 1000 firms such as Charles Schwab, Wells Fargo Bank and American Express TRS. Sold over $1.5 million per year of custom software development services. Project-managed solution implementations.