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Bruce Ritchie is listed as Exploring new possibilities | Customer Centric | Insurance Professional | Compassionate & Dedicated based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Bruce Ritchie.
Bruce Ritchie previously worked as Loss Adjuster at Suncorp Group and Claims Assessor at Suncorp Group. Bruce Ritchie holds Diploma Of Loss Adjusting from Anziif.
At the moment I am taking a well-earned break and look forward to exploring new opportunities towards the end of the year.Strong skills in navigating complexities. Experienced in negotiating fair settlements and fostering collaboration. Skilled in building positive professional relationships with diverse stakeholders. Passionate about driving results and contributing to team and stakeholder success.Utilising exceptional customer service skills and showing empathy to clients, I have the ability to diffuse highly emotional situations.Working within a highly regulated environment, enables me the opportunity to draw on my analytical capabilities and problem-solving skills.I gain a strong sense of satisfaction in communicating and negotiating to achieve positive outcomes for both my employer and client.
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Reporting to the National Assessing Manager, this role is responsible for carrying out lossadjusting of commercial property damage, liability, and business interruption claims.Effectively communicate with all relevant parties, such as policyholders, claimants, experts,and brokers. Providing detailed reports on a regular basis, throughout the claims process.
Reporting to Assessing Team Leader, conduct assessments of property damage claims for APIA Insurance, determining policy compliance, and perform thorough on-siteinspections to document and accurately assess the extent of reported damages. Played anactive part in rolling out several new process changes in the claims department.
Melbourne, Victoria, Australia
Responsible for the day-to-day operations in managing a group of twenty APIA Insurance claims officersensuring that the team operated efficiently to handle insurance claims, and to provide goodcustomer service. Played team members to their strengths, conducted regular performanceevaluations, provided feedback, and recognised outstanding work.
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Bruce Ritchie is listed as Exploring new possibilities | Customer Centric | Insurance Professional | Compassionate & Dedicated.
Bruce Ritchie is based in Sydney, New South Wales, Australia.
Bruce Ritchie has worked for Suncorp Group and Nab.
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Bruce Ritchie holds Diploma Of Loss Adjusting from Anziif.
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