Bruce K Chang Email & Phone Number

Fullerton, Ca

• Operations- Oversee day-to-day operations of a 150,000 sq ft Warehouse- Provide and maintain basic IT support- Supply chain management for office and warehouse materials Vendor relations and contract negotiations- Implement policies and procedures to maximize accuracy and efficiency- Insure proper equipment and vehicle maintenance and repairs• National Marketing Manager- Manage and coordinate all marketing, advertising, graphic designs, website, and events such as SEMA and local car shows

Anaheim, Ca

• Increased sales from 30k to nearly 400k for Fry’s Electronics locations by expert price and contract negotiation with suppliers • Managed hundreds of small to enterprise accounts including: Fry’s Electronics, Kmart, Del Taco, Lollicup, Tapioca Express, Sanrio, SF Supermarket, Sony, Old Navy, Drug Emporium. • Negotiated savings of 20% in fuel, transportation and rentals• Developed maintenance strategies which increase machine expected lifespan• Provided technical support for office computers and photo machines.• Analyzed procurement and materials to ensure effective cost containment• Introduced and trained support agents with Zendesk to address concerns per machine and location. • Directed and mentored store managers in customer service and quality control of machines attributing to the 4 out of 5 stars on Yelp: yelp.com/biz/cue-studio-rowland-heights• Developed and maintained Facebook page for Cue Studio, which has over 3300 followers: www.facebook.com/CuePictureStudio• Synchronized logistics with Argos Group Inc. for the shipment of machines worth at least $100k from Singapore to United States.

Hayward, California

• Introduced the first photo sticker machine from Japan made by SNK Playmore to Northern California market.• Managed vending contracts with high-profiled clients in the Northern California market. Clients included Kmart, Old Navy, Drug Emporium, Fry’s Electronics, and SF Supermarkets• Expanded sales location to the Northern California market from 0 to 50 locations within a year.