I empower sales professionals to effectively identify and tackle their unique challenges while setting realistic, attainable goals. Utilizing a proven business problem-solving methodology, I guide them through actionable steps and develop comprehensive roadmaps tailored for creating and managing successful sales opportunities. Additionally, my approach includes imparting best practices designed to enhance both internal team leadership and external client relations. Moreover, I specialize in navigating and optimizing the management of large, complex business partnerships, leveraging my extensive expertise to drive substantial growth and success.

DocuSign is the world’s largest and fastest growing Agreement Cloud company, helping businesses accelerate transactions and relationships securely while improving compliance. I helped Citigroup, Ally, TIAA, Caliber Home Loans and other clients deploy its solution capabilities globally.

As part of the Business Transformation team at Cisco, I helped Coca-Cola, Regions Bank, Hilton Worldwide and other large enterprise clients develop and optimize effortless customer experiences. These projects typically included omni-channel integration, secure and rich mobile engagement, social media listening and customer analytics. As a Practice Advisor, I orchestrated Cisco technology, services, vertical domain expertise and partner ecosystem capabilities into customer experience solutions that delivered measurable business outcomes.

Responsible for managing and expanding LivePerson’s Enterprise Cloud and Outsourcing Services business. Led product, professional services and account team members in proposing, designing and optimizing intelligent digital engagement solutions for Sales, Marketing and Customer Care organizations.

Responsible for developing & growing business relationships for company’s speech and text analytics solutions. Executed strategies that expanded Enterprise Cloud Services revenue with TWC, UNUM and InterContinental Hotel Group.

Responsible for managing enterprise partnerships for company’s intelligent automated outreach solutions. Worked with Delta Air Lines, Medco Health Solutions, UPS, Healthways and other companies to increase use of company’s Enterprise Cloud Services solutions.

Created value proposition, partnerships, lead generation and sales force for company’s new real-time performance management solution. Helped Fortune 500 companies adopt Informiam’s business intelligence platform for contact center management, reporting and monitoring applications.

Managed business relationships with Delta Air Lines, Cox Communications and other major accounts that generated over $30 million in revenue for company’s customer contact management products and services.

Represented company’s interactive voice response (IVR) and data communications solutions. Helped companies automate human resources, customer service and other business processes through voice, data and internet solutions.

Responsible for selling communications products and services to large commercial and government accounts.