Bruce Mcdougall

Bruce Mcdougall Email and Phone Number

Looking for a new position
Bruce Mcdougall's Location
New York City Metropolitan Area, United States
Bruce Mcdougall's Contact Details
About Bruce Mcdougall

I was in the data processing field for more than 30 years, with over 10 years as an independent consultant. I have worked for large corporations (Prudential Insurance, Beneficial Finance and Litton Industries) where I worked in the Computer Operations and Technical Support Departments and also for a medium sized company (New Jersey Educational Computer Network) where I was the Software Director. I also had long term consulting engagements at Nabisco and Hoechst Celanese. My background has always been in the service area, either internal or external. When working for Litton and NJECN, I worked with many of our external clients that ranged in size from a sole proprietorship to the Department of Defense. I have dealt with companies in many industries as well as governmental agencies and educational institutions.Specialties: Platforms and SystemsWindows XP, Windows 2000, Windows NT, Windows ME, Windows 98, Windows 95, Unix, SAP, Exchange Server, SQL Server, Oracle Server, Novell Server, Novell SNA Gateway, Hostprt, Citrix Winframe, Supply Tech (Harbinger) EDI, FrontPage, Fax Sr., Support Magic, Pilgrim (Document Control), Arcserve, Cheyenne Backup, Inoculan, MetafreightProgrammingVisual Basic, Microsoft Office (VBA), ProComm, REXX, Crystal Reports, Attachmate Extra!, Loftware Label Maker

Bruce Mcdougall's Current Company Details

Looking for a new position
Bruce Mcdougall Work Experience Details
  • At&T Mobility
    Business Customer Support Specialist
    At&T Mobility May 2006 - Jun 2019
    Paramus, New Jersey
    Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offer alternative solutions where appropriate with the objective of retaining customer's business. Handle business transactions in connection with activation of new customer accounts on a computer terminal. Communicate with customers using web-based tools and demonstrate the associated proficiency in typing and grammar. Make financial decisions to protect/collect revenues and adjusts customer accounts. Have broad working knowledge of AT&T Mobility practices and operations and demonstrate continued and consistent proficiency in the skill sets utilized within the Call Center.
  • Ticona
    Consultant
    Ticona Jul 1993 - Aug 1999
    Summit, New Jersey
    Worked in various positions as required during assignment. Initially contracted as VM Systems Programmer, was kept on in a general consulting role after mainframe system was removed. Defined, designed, and developed enhancements to new and existing systems to improve operations. Assisted with planning, implementing, and testing systems. Performed System Administration on Windows/NT, Novell, SQL Server, MS/Exchange and other platforms. Provided second level support for desktop and networking helpdesk. Trained sales staff on use of various MS-Outlook functions.
  • Hoechst Celanese
    Consultant
    Hoechst Celanese Jul 1993 - Aug 1999
    Chatham, New Jersey
  • Nabisco
    Consultant
    Nabisco Jun 1992 - Feb 1993
    Parsippany, New Jersey
    Supported the Transportation and Warehouse System: Designed and created a user presentation menu system in REXX on VM/CMS. Converted existing code from NOMAD to REXX; developed, debugged, and integrated additional system functions in SAS on MVS/XA; provided operational instructions to financial analysts and maintenance instruction to support staff.
  • New Jersey Educational Computer Network
    Director, Software Services
    New Jersey Educational Computer Network Jan 1985 - Feb 1991
    Edison, New Jersey
  • Litton Computer Services
    Manager, Vm Systems Programming
    Litton Computer Services Apr 1981 - Dec 1984
    Fairfield, New Jersey
  • Informatics
    Manager Vm Systems Programming
    Informatics Apr 1981 - Dec 1984
    Fairfield, New Jersey
  • Beneficial Data Processing Corp
    Manager, Systems Programming
    Beneficial Data Processing Corp Oct 1977 - Apr 1981
    Morristown, New Jersey
  • Prudential Insurance
    Systems Programmer
    Prudential Insurance Feb 1972 - Oct 1977
    Roseland, New Jersey

Bruce Mcdougall Education Details

  • Nutley High School
    Nutley High School
    College Preparotory
  • Nutley High School
    Nutley High School

Frequently Asked Questions about Bruce Mcdougall

What is Bruce Mcdougall's role at the current company?

Bruce Mcdougall's current role is Looking for a new position.

What is Bruce Mcdougall's email address?

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What is Bruce Mcdougall's direct phone number?

Bruce Mcdougall's direct phone number is +197349*****

What schools did Bruce Mcdougall attend?

Bruce Mcdougall attended Nutley High School, Nutley High School.

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