Bruce Mcdowell Email & Phone Number

Lebanon, NH, US

Working for the success of our Identity Management customers through project management and support facilitation. Continuing my work with ZENworks design, implementation and training for the ZENworks product line with special attention for the ZENworks Asset Management and ZENworks Reporting Server (Jaspersoft) components.

Quechee, VT

Overseeing delivery of services to our professional services customers. Continuing my work with ZENworks design, implementation and training for the ZENworks product line with special attention for the ZENworks Asset Management and ZENworks Reporting Server (Jaspersoft) components.

Consulting services for Novell and legacy Tally Systems customers working with ZENworks Asset Management, ZENworks Configuration Management and TS.Census products, primarily for upgrade and license management projects. Engaged with Novell channel partners to collaborate on projects. Worked with Novell training services to develop a formal 3-day ZENworks.

Inbound product manager in Systems and Resource Management business unit. Directed engineering teams in the U.S. and Bangalore (India) for maintenance and enhancements to ZENworks Asset Management and inventory functions of ZENworks Configuration Management. Conducted briefings for media and ratings organizations (Gartner, SIIA-CODiE) and presented to.

Worked with Novell and legacy Tally Systems customers to provide services for TS.Census and ZENworks Asset Management products, primarily for upgrade and license management projects. Engaged with Novell channel partners to collaborate on projects. Performed extended project at Novell to define and design reporting capabilities for ZENworks Reporting Server.

Novell acquired Tally Systems in May 2005 for the inventory technology in TS.Census to replace existing ZENworks inventory tools. Technology Specialists provide pre- and post-sales technical support to direct and partner sales communities for the Systems and Resource Management (SRM) business unit. Familiarity with ZENworks Suite components; expert in.

Provided pre- and post-sales support for next generation inventory software TS.Census. Presented in-person and web-based sales presentations and live demos as well as proofs-of-concept. Customer implementations were usually 3-day on-site projects to install the database and core infrastructure, deploy client-side software, create custom reports, and train.

Core member of group created to use the NetCensus hardware/software inventory product to provide inventory services for channel and direct customers. Responsible for primary customer contact and management of Team Leaders, who in turn manage technicians performing data acquisition. Responsible for setup and maintenance of software tools and delivery of.

Responsible for the design and desktop publishing aspects of all Marketing, Sales and product documentation. An expanding product set, plus localization of all materials into French, German and UK-English significantly increased the document and page count under maintenance. Marketing materials were substantially revised 2-4 times annually, with at least.

Tally Systems succeeded DTSS in May 1990, building and marketing the NetCensus and DataPass products. Installed customer base grew from 75 to 300+ during first eight months. As one of ten former DTSS employees invited to join ownership group, provided support in several areas, including marketing materials, bi-monthly newsletter, magazine articles and.

Management, quality assurance and compatibility for all corporate software products, including mainframe timesharing OS, PC-based communications package, and PC inventory product. Coordinated internal software control/update procedures; assembled periodic customer releases. Created technical release documentation, provided field support for implementations.

Ab, Geology

Activities and Societies: Radio StationAdditional courses in Computer Sciences, Geography and Physical Sciences.

High School