I have built and led teams of talented professionals in Customer Experience (Support), Customer Success (implementation), Data Analysis and IT Operations. My goal in business, as in life, is to balance priorities like:Customer-focused vision with operational excellence;Company profitability with people/product developmentAdept technical skills with people-centric communication;Cross-functional team-builder with focused project executionSpecialties: Customer Experience, Disaster Recovery and Business Continuity Planning; Data Analytics and Process Improvement; Strong inter-personal and communication skills; wide technical exposure to various platforms including industry standard virtualized, server and desktop OS's, Messaging and Database systems
Listed skills include Disaster Recovery, Cloud Computing, Saas, Enterprise Software, and 46 others.