Bruce Mnisi Email & Phone Number

Midrand, Gauteng, South Africa

What the Role is accountable for:First point of contact for potential Clients seeking information on the products and services Talent provides. Managing the relationships between the BU and its customers, to grow the revenue of the company through the sales, support renewals and services to both new and existing customers. Understand TALENT sales and the sales process while generating leads through strong relationships with clients and stakeholders at iOCO.Strategic Planning & Sales Performance: Plan sales strategies, track targets, and conduct financial analysis for revenue growth.Manage month-end and year-end reporting and stay updated on product offerings.Client & Business Development: Build and maintain client relationships while developing new business through proactive strategies.Identify growth opportunities and expand the business into new markets. Proposal & Quote Management: Prepare and deliver tailored proposals, quotes, and pricing for clients.Conduct financial analysis on proposals to ensure profitability. Market Research & Analysis: Perform industry research and report findings to guide business strategies.Generate demand by identifying client needs and providing value-based solutions. Collaboration & Coordination: Work with pre-sales, services teams, and marketing to implement solutions and campaigns.Maintain open communication and align with stakeholders on strategic objectives. Client Relationship & Account Management: Manage client expectations, conduct regular touchpoints, and ensure customer satisfaction.Facilitate the resolution of support issues and escalate when necessary. Operations & Process Management: Follow sales processes, maintain CRM records, and manage pipelines.Ensure all client documentation is current and accessible.Networking & Industry Engagement: Attend events to expand industry contacts and identify new business opportunities.Leverage networking to build relationships and grow the client base.

Midrand

Recruitment Responsibilities:Using sales, marketing techniques and networking in order to attract business from Client companies.Contact candidates to establish suitability.Working towards targets that may relate to the number of candidates placed, a value to be billed to Clients.Background Screening: Criminal, Credit and Qualifications checks. Building relationships with Clients.Developing a good understanding of Client Companies, their industry, what they do and their work culture and environment.Headhunting: identifying and approaching suitable candidates who may already be in work.Using candidate Databases (search engines such as PNet, Career Junction, LinkedIn/LinkedIn Recruiter, Word of Mouth, Referrals) to find the right person for the Client’s vacancy.Receiving and reviewing applications.Conducting interviews and creating a shortlist of candidates.Requesting references and checking the suitability of applicants before submitting their details to the Client.Briefing the candidate about the responsibilities, salary and benefits of the job in question.Proof reading and preparing CV’s and correspondence to forward to Clients in respect of suitable applicants.Organizing interviews for candidates as requested by the Client.Maintain Client and candidate information on the Job Spec System (In-house system).IT Recruitment includes:Solutions Architects, Lead Engineers, Tech Leads, IT Managers and Head of TechnologyDevelopers – Applications, Software, Back-End, Front-End, UI/UX, Web, Mobile, Windows, Database Devs, Embedded Devs, C# .NET, ASP .NET, DevOps, SQL, Java EE/SE, Golang, Python, BI, Data, AWS, Azure, Kubernetes, Docker, Jenkins, Terraform, Ansible).1st/2nd/3rd Level Engineers: Windows Server, Application Support, Migration Specialists (VMWare, Hyper-V, AD, Exchange, Security, VoIP and Networks), Backup Engineers and Migrations EngineersUNIX/Linux Engineers, Application Support and Administrators

Monsterlus

Sold merchandise against sales targets.Provided excellent customer service.Ensured that the company merchandise standards are maintained on the sales floor.Report on sales activities to the Branch Manager/Sales Manager.Captured customer information on the OK Furniture sales system.Conducting validation of TV licences.Creating new TV licences using the OK Furniture sales system.Creating and maintaining customer accounts.Conducting courtesy calls for new sales.Resolving customer complaints face-to-face and over the telephone.Communicating technical faults to suppliers.Conducting credit checks.

National Diploma, Human Resources Management/Personnel Administration, General

Education record