Bruce O'Leary work email
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I have had an interesting career path that includes a variety of roles in the for-profit business world, higher education, non-profit organizations, a Navy think-tank and federal government agency. I also ran my own consulting business for five years. The theme that runs through them all is support.A short list of my tech skills includes: project planning and management, MDM end-point administration with Jamf and JumpCloud, patch management, shell scripting, technology evaluation and integration, budgeting, staff management, and end user support.Some interesting highlights of my life outside of technology include hot air ballooning (I crewed for about 10 years, have flown to 10,000 feet, and bungee jumped out of a balloon twice); hanging out with original members of Motown’s Funk Brothers; and scuba diving in Fiji. I also lost a game of backgammon against Rocky Aoki, the founder of the Benihana restaurant and food company.I'm a “returnee” of the 1982 AFS Intercultural Programs summer abroad, when I lived with a family in Jordan. I’ve always loved meeting new people from other places and backgrounds around the world.
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Network AdministratorAsrc Federal Sep 2023 - PresentReston, Va, UsResponsible for maintaining servers and workstations that control the building management system on an off-line network critical to the safety of facilities at the Plum Island Animal Disease Center, the primary U.S. governmental research center for animal diseases. -
It Helpdesk Manager (Interim)Clark University Sep 2022 - Feb 2023Worcester, Massachusetts, UsWorked with Academic Technology, Administrative Services and Endpoint Systems departments to support the technical needs of faculty, staff and students. Provided prompt problem assistance and resolution. Coordinated with Director of Academic Technology and Client Support services along with the Endpoint Services team to schedule appointments and perform equipment replacements and upgrades. -
Sr. Desktop EngineerCargurus Feb 2021 - Sep 2022Boston, Massachusetts, Us• Served as escalation point and mentor for Level 1 IT Service Desk staff supporting 1,200 employees on-site and remotely.• Managed macOS endpoints using Jamf Pro and Windows devices using JumpCloud. • Coordinated patch management with InfoSec and Systems Engineering teams.• Applied OS and application patches with Jamf and Automox.• Administered user accounts in Okta, Slack, Microsoft Office 365, Atlassian, Zendesk, Druva, Dropbox, Adobe, Dialpad and many other SaaS solutions.• Responded to Zendesk tickets for application provisioning and hardware issues.• Collaborated on projects with Information Security and other departments.• Processed onboarding and offboarding of employees.• Lead onboarding sessions for new engineers to properly configure their computers for development work.• Collaborated with vendors for implementation of new services or features. -
It Manager, Depts Of Journalism And CommunicationUniversity Of Massachusetts Amherst Jun 2014 - Feb 2021Amherst, Massachusetts, Us• Provided IT support, expertise and leadership for two academic departments (Journalism and Communication).• Planned and managed $80,000 IT and A/V budget.• Directly supervised full-time IT Assistants.• Managed and monitored more than 200 client computers for faculty and staff as well as all classrooms, labs, and servers (Mac and Windows) using Jamf, Munki, and shell scripts.• Created and maintained a custom FileMaker asset management solution to track A/V equipment available for use by students in the Broadcast Journalism classes.• Participated in multi-departmental task groups for best practices.• Consulted with other central IT department staff on A/V and campus-wide services.• Provided direct and remote IT support and expertise to faculty, staff and students.• Planned and lead yearly OS and hardware upgrade projects, including incorporating new technology.• Collaborated with outside vendors and UMass central IT.• Represented departments at campus-wide IT meetings and national conferences. -
Apple Systems Administrator, Instructional InnovationUniversity Of Massachusetts Amherst 2009 - 2014Amherst, Massachusetts, Us• Setup, managed, patched, monitored and troubleshot Apple MacOS computers and servers for the Instructional Innovation department using full disk imaging, shell scripting, Munki and remote management.• Responsible for over 400 devices in classrooms, labs and kiosks across campus.• Planned and led yearly OS and hardware upgrade projects.• Researched, evaluated, recommended and installed hardware and software.• Taught troubleshooting workshops and created technical documentation for student computer consultants.• Collaborated with UMass central IT on system-wide projects.
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Macintosh SpecialistSmith College 2005 - 2009Northampton, Ma, Us• Responsible for setup and management of client computers and servers in classrooms and labs.• Created monolithic system images and deployed to clients using DeployStudio.• Supervised student IT workers in foreign language lab. -
It DirectorZen Peacemakers International 2003 - 2005New York, New York, Us• Sole IT support for new headquarters.• Built and managed website integrated with a FileMaker donor database.• Managed staff workstations, printers and telecomm. -
Independent ConsultantSelf-Employed 1996 - 2003• Provided website and FileMaker Pro database solutions to non-profit organizations and small businesses.• Managed multiple projects and deadlines simultaneously.• Created and maintained over a dozen websites.
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Technology Development DirectorAdvantage Schools, Inc. 1996 - 1998Medford, Oregon, Us• Employee #4 for a Boston-based multi-state charter school management startup.• Created and implemented technology plans for main office and schools in three states.• Made strategic budgeting and purchasing decisions.• Set up classroom, teacher and staff computers and led pre-opening training for teachers and administrators.• Provided on-site support for initial school openings.• Interviewed, hired and supervised school technology support staff remotely. -
System Analyst IiCna Corporation 1994 - 1996Arlington, Virginia, Us• Senior member of IT help desk staff for a major Navy “think-tank”.• Supported over 450 employees in a cross-platform environment.• Configured computers, installed software and peripherals.• Created and tested software installer packages.• Assisted security personnel with spot checks.• Required “secret” level national security clearance. -
Graphic Design SpecialistThrift Depositor Protection Oversight Board 1991 - 1994This agency oversaw much of the work done to resolve the "Savings and Loan Crisis" of 1986-1995.• Created graphics and posters for reports to United States congressional committee meetings and governmental agencies.• Designed official Oversight Board reports.• Coordinated with United States Government Printing Office for printing and distribution.• Note: the Board was created to oversee the coordinated efforts of all the various governmental andfinancial agencies working on the federal bailout and sale of over a thousand failed Savings & Loan institutions
Bruce O'Leary Skills
Bruce O'Leary Education Details
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University Of Massachusetts AmherstEducational/Instructional Technology -
University Of MichiganMass Communications & Cultural Anthropology
Frequently Asked Questions about Bruce O'Leary
What company does Bruce O'Leary work for?
Bruce O'Leary works for Asrc Federal
What is Bruce O'Leary's role at the current company?
Bruce O'Leary's current role is Experienced IT Administrator.
What is Bruce O'Leary's email address?
Bruce O'Leary's email address is br****@****rew.com
What is Bruce O'Leary's direct phone number?
Bruce O'Leary's direct phone number is +128141*****
What schools did Bruce O'Leary attend?
Bruce O'Leary attended University Of Massachusetts Amherst, University Of Michigan.
What are some of Bruce O'Leary's interests?
Bruce O'Leary has interest in Educational Technology, New Technology, Children, Sustainability, Video Editing, Environment, Alternative Agriculture, Education, Photography, Poverty Alleviation.
What skills is Bruce O'Leary known for?
Bruce O'Leary has skills like Technical Support, System Administration, Troubleshooting, Mac Os X Server, Servers, Management, Operating Systems, Information Technology, Web Development, Mac, Project Management, Hardware.
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