Bruce Palmer Email & Phone Number

Provided HR leadership to Corporate Business Development, Finance, and Information Technology Functions. Managed Human Resources Service Center that provides support to all employees, in addition to Human Resource Information Systems staff during the period of a major technology upgrade. • Led HR project team in successful business integration of another Kodak subsidiary into Qualex• Led cross functional project team for company-wide human resource system conversion, which achieved both budget and timeline goals• Led project team in the selection and implementation of a recruiting and employee onboarding system which reduced labor expense, improved government compliance, and increased the receipt of government tax credits• Provided HR leadership in corporate restructuring and rightsizing initiative. Consulted with management relative to organization and job redesign efforts and coordinated employee notification, severance benefits, and outplacement support for impacted employees.

Directed HR function for Qualex Operated Sites (QAS) Division, a 4,000-employee retail photoprocessing operation. • Provided organizational development leadership in restructuring initiative, which achieved a $10 million reduction in management overhead and strengthened accountability and decision-making.• Led cross functional project team which developed and implemented a comprehensive training program on guest service, business operations, and performance management for employees at all sites.• Instituted IVR-based employee opinion survey process for all retail employees, which significantly improved administration efficiency and a 60% reduction in cost.• Revised the performance management system to better define individual goals and evaluate performance.

Managed HR function for 21 photoprocessing labs in the US, Puerto Rico and Canada. Directed seven District HR Managers and 24 HR employees within the Division. Presented HR strategies to senior line and leadership teams.• Led company-wide task force to define technical job and pay structure which improved market pay positioning.• Created employee development planning and career guide and process to better link employee development with business priorities.• Led task force which restructured the company’s employee opinion survey process, enabling streamlined administration, industry benchmarking, and integration with management bonus system.• Restructured Canada’s HR organization, including centralizing HR functions and outsourcing payroll and benefits administration.• Achieved $1 million in cost savings and improved administrative process by revising drug testing program.• Implemented succession planning process to identify individuals with potential for senior management roles. Instituted turnover tracking system to increase staff retention.• Served as HR project lead in a successful business acquisition, resulting in the addition of three processing labs.

Held full accountability for workforce forecasting, recruiting, and executive management development for the engineering, manufacturing, and general international areas. Managed staff of 13 responsible for corporate college recruiting program. • Designed International Management Education Program, which trained over 150 mid level managers from businesses in US, Europe, and Asia.• Developed and implemented Technology Management Education Program for senior Chinese government and industry officials, improving business relationships and generating training contracts with the Chinese government.• Instituted a succession planning process to identify key talent for selected high impact positions.• Designed Executive Exchange program between Digital and Dupont as a means strengthening each organization’s TQM expertise.• Chaired corporate taskforce, which made recommendations for improving the use of international assignments to develop global business leaders.• Expanded executive and college recruitment program for engineering and manufacturing organizations by 60%.• Managed educational agenda for the 1990 International Human Resource Association conference

Houston, Texas, Us

Provided functional leadership, change management consultancy, and full range of HR services for $100 million business with over 1,200 employees worldwide. • Revised performance appraisal system to more efficiently align rewards to business performance.• Completed job study encompassing multiple job functions, resulting in new job hierarchy, job descriptions, and career path definitions.• Implemented employee relations survey and action planning process to focus management attention and resources on priorities to improve employee morale.

Bs, Business Administration

Mba, Labor Relations