Senior Project Manager
As a Senior Project Manager, I integrated Scrum methodologies within an Agile environment for project planning and internal software development, aiming to streamline processes for enhanced efficiency and cost-effectiveness. I worked alongside our Technical Lab team to create and implement testing environments tailored for clients. My approach to client partnerships focused on fostering open communication and thorough information collection to develop testing environment solutions that align with their engineering needs.Key achievements in this role include:• Reducing the resolution time for client engineering-request tickets and improving data quality, which contributed to setting up effective testing environments.• Successfully transitioning a major client application to an offshore team in Taipei, completing the task two weeks before the planned delivery date.• Optimizing the hardware process from start to full deployment, achieving a 3-week reduction in time and a 40% decrease in errors.