Bruce Saunders Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Parramatta, New South Wales, Australia

Penrith, NSW

Developing a new website using WordPress.

Springwood

Manage the scheduling of the student lessons, new enrolments, enquiries, invoicing & payments and general office organisation.

Sydney

Sydney Olympic Park

Part of the Telecommunications Data & Voice team responsible for the Bank’s data, mobility, telephony & contact centres. The team works with Enterprise Services and its technology partners (Telstra, Gen-i, Optus & HP) to design, build, deliver and support data & voice services to meet the needs of the internal customers across the CBA Group. My role is to.

Part of the CBA Enhanced Telecommunications Program managing the implementations at all the CBA Contact Centres across Australia. The program transitioned the Contact Centres’ monitoring and Carrier services from Gen-i / AAPT to Telstra.Part of the Westpac Contact Centre team managing large & complex infrastructure projects as well as numerous small.

Senior Business Analyst employed by Artis Group working on Restitution programs at CBA.

The Restitution Program involved compensating investors from a range of super & non-super products for errors identified in unit pricing. Each project involved writing business requirements, preparing risk profiles & test objective matrices, writing test cases in Mercury, UAT and reconciling the data from the original files through to mailhouse delivery.

The Air Command Support System team was responsible for delivering and maintaining applications to meet the business requirements of the RAAF and Air Command. My responsibilities for this team was to manage the priorities & apps, budgets and maintenance issues, report progress to the Project Office in Canberra and coordinate the development of system.

The Web Redevelopment Project required the creation of a web front-end linked to two backend databases for the Retail Employees Superannuation Trust (REST). The project required the management of two test teams and three separated development teams, including an outsourced web development group in India.

KAZ Technology Services employed over 450 professional IT staff across numerous projects, located at client sites. My role was to ensure that staff transitioned between projects in an efficient manner with minimal idle time. Responsibilities included, regular communication with Sales Delivery managers to understand skills required for new roles, weekly.

Thai Administration Services (TAS) provides outsourced superannuation services in Thailand. As a provider of these services to government employees, TAS made the decision to offer its services to the corporate sector, which required major changes to its superannuation administration system (ULTIMAAS). My initial role was to run workshops in Bangkok to.

The Workers Compensation Commission implemented a new case management application, CourtCase. My responsibilities included, preparing and updating the test strategy and test plan, managing the test environments and releases, coordinating system, regression and UAT, managing the defects and delivering the application into production within an acceptance.

• Key projects included:
• Implementation of the preservation changes for all schemes
• Delivery of surcharge assessments and actuarial data for all schemes
• Analysis & management of projects within State Superannuation Scheme

Master Of Business Administration, Business Administration And Management, General

One of the elective subjects I did was "Doing Business in Europe", which I completed in Berne, Switzerland arranged through the Berne.

Diploma Of Financial Planning

The DFP was one of the most practical courses I have done. Covering all aspects of financial planning it gives you a life learning.

Graduate Certificate, Accounting & Financial Management

Bachelor Of Applied Science - Bsc, Industrial Maths & Computing

Management Certificate, Business Administration And Management, General