Bruce Allen Email & Phone Number

Texas, United States

Seattle, WA, US

• Technical product manager leading strategy and execution of a $45M portfolio of 95 cloud Developer and DevOps engineering courses. Designed training "at global scale" to make learning AWS easier and more fulfilling for.
• Created a 3-year strategic plan to increase Developer training revenue by 400% to reduce a budget shortfall across all learning areas.
• Strategically combined pre-production processes to consolidate and share research, reducing production costs and increasing coherence for learners.
• Increased customer satisfaction scores by focusing courses on building solutions with AWS and how to choose among more than 250 services now available to developers.
• Delivered Generative AI curriculum for 2 new courses and integrated new GenAI content into 40 existing courses within 120 days.
• Strategically led global professional training in Developing, DevOps, and Generative AI for builders, including Amazon Q Developer.

St. Louis, MO, US

• Transformed enterprise product management across 5 PE-acquired companies integrating the combined 15-product portfolio into complementary cloud-native SaaS products. Consolidated and rebuilt product management function.
• Hired and supplemented team of Product Managers, Product Owners, UX/UI architect to inject modern Agile skills into existing teams.
• Acting Chief Product Officer (CPO) for a 4-month period communicating needs for investment and trade-offs to deliver results to the C-suite and PE board.
• Established company-wide product management function with roadmaps, customer feedback loops, data analytics, and criteria for feature prioritization raising support and funding for business priorities.
• Restructured portfolio pricing, increasing average selling price (ASP) 47%, contract length 85%, average recurring revenue (ARR) 18%.
• Instituted product P&L data collection cross-functionally with finance, sales operations, professional services, and business analytics. Integrated product data with Salesforce SFDC to eliminate discrepancies and.

Grass Valley, California, US

• Expanded digital marketing platform beyond real estate to enter new vertical markets. Built product roadmaps aligned with short- and long-term business goals.
• Increased market value $30M through expanding market reach beyond residential realty.
• Established and enforced Agile/Scrum practices with offshore development teams, increasing productivity 38%.
• Re-platformed 1,000-user SaaS apps to support 2MM users on AWS using Docker paired with Mulesoft integrations.
• Transition: Develop roadmap to upgrade legacy systems over time with web-scale apps
• Balance: Modernize current SaaS products while positioning platforms to enter new markets.

Dallas, Texas, US

• Turned around startup through roadmap focus on minimum viable product (MVP) after retracing customer journeys. Created a modern platform, replacing product and engineering teams with high-performing members.
• Salvaged $3MM sunk capital by devising turnaround strategy for iOS, Android apps and cloud services leading to entry into 12 US states.
• Slashed time-to-market by 9 months, added new revenue streams worth $35MM.
• 10x greater scalability by replacing Azure web sites with microservices on AWS.
• Transform: Advised CEO and formulated turnaround program to capture a slice of the $1.44T transferred annually among buyers, sellers, banks and escrow firms for secure and convenient residential real estate transactions.
• Integrate: Led re-architecture of comprehensive solution including Android and iOS apps, Azure and AWS web services, web portal plus integration with major banks and title company systems supporting flexible rules for.

North Richland Hills, TX, US

• Top 3 Global Customer relationship management (CRM) & Digital Marketing technology (MarTech) SaaS to 650 elite hotels in Europe, Asia and the Americas.Delivered innovative solutions in customer-facing and internal.
• Envisioned and delivered response-driven drip marketing platform increasing response rates 37%.
• Led Azure ML (machine learning) POC predicting reservations from 250MM historical data events.
• Delivered “Quicksilver” internal designer tooling, reducing errors by 50%, design time by 70%.

North Richland Hills, TX, US

• Led enterprise software portfolio of 110+ SaaS & middleware applications through Agile SDLC. Drove strategy, development & program management for SaaS integrated through API's with 30+ commercial hotel property.
• Retired 20% of technical debt through the modernizing legacy applications.
• Conceived & delivered language-neutral data-merge engine retaining 100% of legacy capabilities while reducing development time by 70%.
• Delivered multi-channel marketing technology for signature hotel brands combining social media with email marketing for 80% increased click-thru rates and 15% higher sales conversions.
• Established & maintained enterprise software technology roadmap & program management encompassing 60 projects & 100 applications globally.
• Envisioned & delivered application to rank promotion candidates using weighted criteria & user-specified parameters resulting in user-friendly tool requiring no programming to configure marketing campaigns.

Richardson, Texas, US

• $500M SaaS for owners, investors and managers of multi-family residential properties. Apartments, condos, etc.Led multi-national team of 50 developers, DBAs, analysts, and support personnel offering data warehouse BI.
• Grew customer base by 25% to over 5,000 accounts.
• Directed onshore/offshore cohorts of BI engineers, analysts and data professionals over Kimball dimensional data warehouses encompassing 600 cubes, 5,000 operational data stores (ODS) virtualized in VMware on private.
• Managed roadmap for BI products, prioritizing requests from 30 business units, delivering on time while reducing development costs by 25%.Business and Technology leader for Central Reporting product, operations and.
• Led Business Intelligence strategy company-wide, aligning business needs, customer expectations and departmental resources to maintain buy-in from the CEO and C-Suite leadership council.
• Directed 50-person global team comprised of onshore and offshore managers, BI and.NET developers, SQL Server Database Administrators, Data Analysts, Business Analysts and Quality Assurance Engineers.

Richardson, Texas, US

• Enhanced distributed, multi-threaded ETL transferring 9 million tables per day into data warehouses from 60,000 source rental properties resulting in 30% increased throughput, 85% higher reliability and 40% labor.
• Diagnosed and recommended and led enhancements to C# software used along with T-SQL code exhibiting intermittent failures requiring manual, overnight intervention across hundreds of virtual machines.

Post-Graduate Certificate, Product Management

Bachelor Of Fine Arts - Bfa, Drama And Dramatics/Theatre Arts, General

Pmp/Capm Certification Exam Prep Course Certificate, Project Management

Education record

Liberal Arts, Sciences, And Humanities

Education record