Successful Team Player, Consultant and Negotiator. Consistently exceeding sales budget by developing and maintaining key customer relationships. Consulted franchisees on growth opportunities by renewing and obtaining new business negotiating contracts and RFPs. Negotiated Fleet and Insurance industry contracts. Led an industry committee on contract negotiations with its Provincial Government. Coach, Manage with Customer focus. Motivated by developing strong client relationships through listening and providing the necessary solutions and services for mutually-beneficial growth. Successful by consistently following a foundation of integrity, strategic thinking, teamwork and communication. Creating, managing and coaching an engaged team has lead to many successful years in growing customers, and achieving goals and targets.Specialties: Account management, budget planning, business development, business planning, client service, coaching, consulting, customer relations, Franchisee and Franchisor experience, issue resolution, Key Account Manager, leadership, market research and analysis, National Account Manager, negotiation, oral and written communication skills and reporting, organized, process mapping, Profit and Loss statements, presentation skills, RFP proposal writing, relationship management, sales, team management, trade shows