Bruce Updike Email & Phone Number

Neenah, Wi

Coordinate and manage web based and live training programs with clients on OSHA, DOT and Human Resources web based compliance platforms. Monitor client knowledge attainment progress and notate all implementation based tasks. Formulate original client training materials on web based compliance platforms for use with fellow CIS team members. Facilitate the timely and successful implementation of web based compliance tools in accordance with customer’s objectives. Initiate and lead all phases of projects from requirements definition through implementation, working collaboratively with project stakeholders. Serve as an escalation point for customer issues. Prepare implementation status reports for clients and internal JJK teams as appropriate. Provide recommendations to Product Management teams regarding BPIs and new product ideas based on customer feedback and internal process reviews.

Neenah, Wisconsin

Communicate with customers regarding web based workplace safety compliance platforms. Qualify and manage customer contacts and develop new customer inquiries for various web based OSHA compliance platforms. Provide web based product demonstrations to potential customers tailored to their specific compliance objectives.

Green Bay, Wisconsin Campus

Increased campus student population by evaluating, recommending and enrolling students for career training programs. Communicated, scheduled and managed student inquires throughout the enrollment process. Initiated and executed strategies to increase personally developed inquiries and campus enrollment. Earned 13 “Top 3” G.E.N. Admissions Staff awards during 2010 for largest number of conducted information sessions, inquiry calls, scheduled information sessions, and enrollments. Co-led all G.E.N. admissions staff with largest number of scheduled information sessions in April, 2010. Effectively responded to student career program information requests via 19,300 phone calls and emails annually. Recommended career training programs by scheduling and conducting over 295 student information sessions. Increased campus career program population by enrolling over 130 students.

Locate qualified customers, monitor, and update sales prospect databases. Develop, coordinate, and present effective sales proposals to commercial construction customers. Devise, administer, and monitor all marketing, Yellow Page advertising, and P.R. tasks. Develop and implement strategies for creation of new corporate website. Manage construction efforts of restaurant, office, and church commercial building projects.

Devise, administer and monitor all marketing and communications plans for 13 physical therapy clinics. Manage Yellow Pages advertising program for all clinics. Develop and implement strategies for creation of new corporate website. Supervise corporate wide marketing database system.

Implement and manage an internal corporate broadcast and print media department, resulting in a $150,000 cost savings for Auto Glass Specialists. Coordinate the AGS Yellow Pages advertising program for all 77 Service Centers. Investigate trademark infringement issues with corporate legal counsel. Create/distribute press releases, write radio advertising scripts and print ads for select campaigns/events.

Supervise and implement the complete public relations effort for Orion Advertising and its clients.

Prepare, present, and implement media plans for clients. Prepare and monitor proper media purchase information with vendors and other agency departments. Reconcile media billing and resolve discrepancies.

Negotiated and built effective broadcast media schedules for clients in 25 markets. Performed post-buy analysis for broadcast schedules. Print media placement for Dean Medical, Royal Communications, Ft. Howard & United Health. National Yellow Pages program coordinator (and media promotions in several markets) for 700 Famous Footwear stores.

Responsible for all print advertising sales activities to 161 accounts.

Responsible for all sales/invoicing in the Marketplace Directory and theme pages.