Senior IT-Business professional and consultant with a proven track record of transforming companies by identifying and deploying appropriate technology solutions in a customer-focused, people and process-oriented manner in support of new products, new services, new business models and new operational models.Brings a unique and deep blend of Business, Technology and Organisational Design knowledge, skills and experience. Business Transformation – develops business and IT strategies and the associated operating models to meet the strategic objectives. Organisational Design: Proven ability in structuring and building fit-for-purpose, high performing organisational structures and teams ensuring alignment with key strategic goals. IT Management: Extensive operational IT management, software development and project experience. Technology was an early passion and still is a passion. Has added significant value to organisations by providing thought leadership and practical solutions on many of the key technologies over the past twenty-five years. Core Skills & Capabilities:• Proven track record in strategy, planning and delivery of business and technology operations that provide strategic business benefits • Successfully designed, implemented and audited business models, operating models, organisational structures and work systems.• Extensive operational IT management and software development experience including IT Governance (project, portfolio and risk), ITIL Service Management, Product Management, Customer Service, contact centre operations and customer experience/engagement management• 25+ years of deep technology experience.• International experience in Australia, UK, France and South Africa in the Financial Services, Telecommunications, Media and Academic sectors• Successfully founded more than six technology start-up companies and started and re-aligned numerous business units within large organisations.