Post-Construction Final clean services and Commercial Building Maintenance

Promoted to Vice President from Director within one year of joining the organization. Responsible for leading the Legal Document Services, Business Development team and is focused on driving growth in our Document Solutions Centers nationally with specific emphasis on project-based work, including e-Discovery and litigation support and transactional print across law firms, corporate legal and procurement departments. 2012 results grew 5% and 2013 results grew 25% year over year.• Develop plans and strategies for developing business and achieving the company’s sales goals• Manage the sales teams, operations and resources to deliver profitable growth• Exceed customer expectations and contribute to a high level of customer satisfaction• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions• Manage key customer relationships and participate in closing strategic opportunities• Travel for in-person meetings with customers and partners and to develop key relationships

Responsible for the implementation of and compliance with Legal Document Services and IKON key business methodologies and measures including Sales and Operations Best Practices , Business Continuity Planning, Sarbanes Oxley Compliance, Sales and Operations Training, Diversity, Security and Site Location Trouble shooting.• Supported 65 sites in North America through 7 direct reports, with two thousand employees, 450 sales professionals and 14 thousand customers averaging 22 thousand separate projects per month.• Improved business unit profitability by 15% by providing site level direction during planned site visits structured to identify high visibility issues that affect revenue, operating income or compliance concerns.• Developed multiple direct reports to director level positions.• Recognized as FY 2008 Operations Leader of the Year Award - Legal Document Services • Recognized as the FY2008 United Way Area of the Year Award / FY 2009 Outstanding Campaign Growth Pacesetter

Managed 600 employees through 17 direct reports. Developed strategic and tactical goals to meet business and profitability growth objectives. • Over achieved profitability target objectives year over year for Texas, Louisiana, Missouri, Oklahoma, Kansas Colorado, – stack ranked as top producer within peer group• Final year as Regional Operations Manager - 14 of 17 Location leaders achieved operating income plan. • Responsible for the development and promotion of several leaders to key multi-level supervision positions.• Low management and employee turnover / High Morale

Tasked with implementing emergency measures to restore stability to IKON Managed Services, IKON Business Services and IKON Legal Document Services. Supported integration of all three business units into IKON Office Solutions, Inc. • Over achieved revenue and profitability targets year over year. Reversed previous history of poor performance.• Supervised 30 Managed Services accounts.• Restructured sales and operational teams in each business unit to achieve maximum productivity.• Developed integrated training program for all markets• Reduced turnover • Improved customer performance metrics • Significant improvement in key business methodologies execution including Best Practices and internal audit requirements.

Responsible for the direction and coordination all Sales and Operations teams for Legal Document Services offices in downtown Dallas, North Dallas, Tyler and Fort Worth, Texas. • Over achieved revenue and profitability targets year over year. • Led the West Region in the majority of all operating metrics.• Multiple President Club winners.• Recognized as a people developer.

Responsible for the supervision and direction of 14 Bennigan’s and 3 Steak and Ale Restaurants.• Recognized as Area Director of the Year - 1998• Multiple General Managers promoted to multi-level supervision and several GM of the year recipients.• Achieved revenue and operating income growth year over year• Strong Customer Satisfaction and Employee Survey results.• Lowest management and employee turnover in Area Director Group. GENERAL MANAGER - BEDFORD TEXAS• Achieved revenue and operating income growth year over year• Selected to train American and International Franchise partners. • Excellent Customer and Employee Satisfaction results.• Several managers promoted to General ManagerGENERAL MANAGER – CHICAGO, ILLINOIS• Managed the North Michigan Avenue location - Top 5 in company revenues. • Achieved revenue and operating income growth year over year. GENERAL MANAGER – NORTHBROOK, ILLINOIS• Achieved turnaround in revenue growth and profitability