Management And Organizational Development Consultant/Manager
Redmond, Washington
• Partnered with business leaders to define, develop and launch the global high potential program.• Defined global strategic direction and led the process to assess needs, design, deliver/implement and evaluate learning and development solutions (workshops, online, job aids and train-the-trainer sessions) for front-line and mid-managers.• Managed a team of international training specialists – facilitators, program managers, instructional designers. • Provided subject matter expertise and facilitated workshops in topic and content areas that included performance management, career planning, diversity and inclusion, customer service, team effectiveness, change management, scaling up for middle managers, business acumen, innovation and communication.• Created and implemented talent management solutions for 26 international subsidiaries.• Designed and facilitated intact leadership team and cross-team effectiveness interventions in North America, Asia, Latin America, Europe and Middle East.• Provided coaching to managers and leaders using assessment instruments internally designed and provided by external vendors.• Designed and launched innovative MS101 program, an immersive multi-week development experience for new sales and support employees.• Managed strategic partnerships with industry experts to provide simulations, learning maps, assessments, manager tool kits and workshops (including Ken Blanchard Companies, Center for Creative Leadership, PDI, BTS, Lominger, Columbia University and the Wharton School).