Bruce Wu
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Bruce Wu Email & Phone Number

Vice President - Customer Service, Lincoln China at Ford Motor Company
Location: Shanghai, China 15 work roles 7 schools
2 phones found area 925 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Direct phone (925) ***-****
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Current company
Role
Vice President - Customer Service, Lincoln China
Location
Shanghai, China
Company size

Who is Bruce Wu? Overview

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Quick answer

Bruce Wu is listed as Vice President - Customer Service, Lincoln China at Ford Motor Company, a with 151485 employees, based in Shanghai, China. AeroLeads shows phone signal with area code 925 and a matched LinkedIn profile for Bruce Wu.

Bruce Wu previously worked as Vice President Customer Service - Lincoln China at Ford Motor Company and Vice President, Service and Digital Customer Experience, Lincoln China at Ford Motor Company. Bruce Wu holds Master’S Degree, Computer Information System (Mis) from Strayer University (Va).

Company email context

Email format at Ford Motor Company

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Ford Motor Company

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Profile bio

About Bruce Wu

Parts and Customer Service, that's what We do!!

Listed skills include Customer Satisfaction, Process Improvement, Crm, Marketing, and 46 others.

Current workplace

Bruce Wu's current company

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Ford Motor Company
Ford Motor Company
Vice President - Customer Service, Lincoln China
dearborn, michigan, united states
Website
Employees
151485
AeroLeads page
15 roles

Bruce Wu work experience

A career timeline built from the work history available for this profile.

Vice President Customer Service - Lincoln China

Current
Jul 2024 - Present

Vice President, Service And Digital Customer Experience, Lincoln China

Shanghai, China

Mar 2021 - Jul 2024

Senior Director, Marketing & Sales - Fcsd Greater China

Shanghai City, China

Jul 2019 - Feb 2021

Director, Aftersales And Service, Group Strategy And Sales & Marketing

Beijing City, China

From Volkswagen Group prospective to overlook after sales strategy (included future after sales, Segment II/III, BEV readiness ) and customer service related topics crossing all Volkswagen group's brands and entities in China.

Feb 2014 - Jul 2019

Vice President - Customer First, Business Development

中国 上海市区

Lead and support all customer oriented activities within sales, marketing and customer service areas.

Jul 2013 - Jan 2014

Head Of Retail Consulting, Performance Improvement

Shanghai / Beijing

Lead and managed the Retail consulting business and operation in China. (both BJ and SH office).Overall responsibilities to ensure business / people objectives were effectively achievedBusiness development by leading client meeting /presentation and recognizing clients’ business issuesDrive client satisfaction by providing insights and actionable recommendations during presentationsDeveloping marketing strategy and tacticsManaging projects, people and timedetail… Show more Lead and managed the Retail consulting business and operation in China. (both BJ and SH office).Overall responsibilities to ensure business / people objectives were effectively achievedBusiness development by leading client meeting /presentation and recognizing clients’ business issuesDrive client satisfaction by providing insights and actionable recommendations during presentationsDeveloping marketing strategy and tacticsManaging projects, people and timedetail resume upon request. Show less

Aug 2010 - Jun 2013

Director- Parts And Service

Nanjing, China

P&S Dept managed all after-sales activities Included Five functional departments – MarketingOperation (warehouse and logistic)Commercial (sales)Network DevelopmentPurchasingdetail resume upon request.

Feb 2008 - Jul 2010

Senior Manager- Service Marketing Strategy- Changan Ford

Chongqing, China

Service Marketing Strategy Department Included four functional departments – Parts MarketingCustomer Relationship Center (CRC)QualityCare (Process improvement)Extend service business.detail resume upon request.

Nov 2006 - Jan 2008

Senior Manager - National Sales - Fafc-China

Shanghai, China

Provide Retail and Wholesales Financing Service for Ford Dealers and end customer in China

Nov 2005 - Oct 2006

Regional Manager- Eastern China - Changan Ford

Shanghai, China

detail resume upon request.

Aug 2003 - Oct 2005

Zone Manager -Ford Taiwan (Ford Lio Ho)

Chongli, Taiwan

detail resume upon request.

Oct 2001 - Jul 2003

Market Representation (Network Development), Mazda Taiwan (Ford Lio Ho)

Chongli, Taiwan

detail resume upon request.

Jul 1999 - Sep 2001

Sergeant

Chinese Army - 中國陸軍

台湾 桃園市

Mar 1990 - Mar 1992
Team & coworkers

Colleagues at Ford Motor Company

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7 education records

Bruce Wu education

Master’S Degree, Computer Information System (Mis)

Activities and Societies: Chinese Student Association - Great Washington D.C Area. (Washington D.C, Maryland and Virginia)

Master’S Degree, Business Administration (Mba)

Activities and Societies: Chinese Student Association

Bachelor'S Degree, Business Administration

Activities and Societies: Chinese Student Association

Sergeant, Planning And Dispatch Management

Chinese Army Trooper Academy 陸軍運輸兵學校

Two Years Mandatory Military Service Obligation in Taiwan 1989 to 1992

Diploma, Business Administration

Christ College - Taipei
FAQ

Frequently asked questions about Bruce Wu

Quick answers generated from the profile data available on this page.

What company does Bruce Wu work for?

Bruce Wu works for Ford Motor Company.

What is Bruce Wu's role at Ford Motor Company?

Bruce Wu is listed as Vice President - Customer Service, Lincoln China at Ford Motor Company.

What is Bruce Wu's phone number?

AeroLeads has found 2 phone signal(s) with area code 925 for Bruce Wu at Ford Motor Company.

Where is Bruce Wu based?

Bruce Wu is based in Shanghai, China while working with Ford Motor Company.

What companies has Bruce Wu worked for?

Bruce Wu has worked for Ford Motor Company, Volkswagen Group China, Jaguar Land Rover China, J.D. Power And Associates Asia Pacific, and Fca Fiat Chrysler Automobiles.

Who are Bruce Wu's colleagues at Ford Motor Company?

Bruce Wu's colleagues at Ford Motor Company include Joe A., Washington Luiz, Hicham Loukili, Sowndrarajan L, and Dhanush Kumar J.

How can I contact Bruce Wu?

You can use AeroLeads to view verified contact signals for Bruce Wu at Ford Motor Company, including work email, phone, and LinkedIn data when available.

What schools did Bruce Wu attend?

Bruce Wu holds Master’S Degree, Computer Information System (Mis) from Strayer University (Va).

What skills is Bruce Wu known for?

Bruce Wu is listed with skills including Customer Satisfaction, Process Improvement, Crm, Marketing, Dealer Management, Sales, Automotive, and Automobile.

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