Bruce Wu

Bruce Wu Email and Phone Number

Vice President - Customer Service, Lincoln China @ Ford Motor Company
dearborn, michigan, united states
Bruce Wu's Location
Shanghai, China, China
Bruce Wu's Contact Details

Bruce Wu personal email

Bruce Wu phone numbers

About Bruce Wu

Parts and Customer Service, that's what We do!!

Bruce Wu's Current Company Details
Ford Motor Company

Ford Motor Company

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Vice President - Customer Service, Lincoln China
dearborn, michigan, united states
Website:
ford.com
Employees:
151485
Bruce Wu Work Experience Details
  • Ford Motor Company
    Vice President Customer Service - Lincoln China
    Ford Motor Company Jul 2024 - Present
  • Ford Motor Company
    Vice President, Service And Digital Customer Experience, Lincoln China
    Ford Motor Company Mar 2021 - Jul 2024
    Shanghai, China
  • Ford Motor Company
    Senior Director, Marketing & Sales - Fcsd Greater China
    Ford Motor Company Jul 2019 - Feb 2021
    Shanghai City, China
  • Volkswagen Group China
    Omk Observer For Assessment Center
    Volkswagen Group China Jun 2015 - Jul 2019
    Beijing, China
    AC assessor.
  • Volkswagen Group China
    Director, Aftersales And Service, Group Strategy And Sales & Marketing
    Volkswagen Group China Feb 2014 - Jul 2019
    Beijing City, China
    From Volkswagen Group prospective to overlook after sales strategy (included future after sales, Segment II/III, BEV readiness ) and customer service related topics crossing all Volkswagen group's brands and entities in China.
  • Jaguar Land Rover China
    Vice President - Customer First, Business Development
    Jaguar Land Rover China Jul 2013 - Jan 2014
    中国 上海市区
    Lead and support all customer oriented activities within sales, marketing and customer service areas.
  • J.D. Power And Associates Asia Pacific
    Head Of Retail Consulting, Performance Improvement
    J.D. Power And Associates Asia Pacific Aug 2010 - Jun 2013
    Shanghai / Beijing
    Lead and managed the Retail consulting business and operation in China. (both BJ and SH office).Overall responsibilities to ensure business / people objectives were effectively achievedBusiness development by leading client meeting /presentation and recognizing clients’ business issuesDrive client satisfaction by providing insights and actionable recommendations during presentationsDeveloping marketing strategy and tacticsManaging projects, people and timedetail… Show more Lead and managed the Retail consulting business and operation in China. (both BJ and SH office).Overall responsibilities to ensure business / people objectives were effectively achievedBusiness development by leading client meeting /presentation and recognizing clients’ business issuesDrive client satisfaction by providing insights and actionable recommendations during presentationsDeveloping marketing strategy and tacticsManaging projects, people and timedetail resume upon request. Show less
  • Fca Fiat Chrysler Automobiles
    Director- Parts And Service
    Fca Fiat Chrysler Automobiles Feb 2008 - Jul 2010
    Nanjing, China
    P&S Dept managed all after-sales activities Included Five functional departments – MarketingOperation (warehouse and logistic)Commercial (sales)Network DevelopmentPurchasingdetail resume upon request.
  • Ford Motor Company
    Senior Manager- Service Marketing Strategy- Changan Ford
    Ford Motor Company Nov 2006 - Jan 2008
    Chongqing, China
    Service Marketing Strategy Department Included four functional departments – Parts MarketingCustomer Relationship Center (CRC)QualityCare (Process improvement)Extend service business.detail resume upon request.
  • Ford Motor Company
    Senior Manager - National Sales - Fafc-China
    Ford Motor Company Nov 2005 - Oct 2006
    Shanghai, China
    Provide Retail and Wholesales Financing Service for Ford Dealers and end customer in China
  • Ford Motor Company
    Regional Manager- Eastern China - Changan Ford
    Ford Motor Company Aug 2003 - Oct 2005
    Shanghai, China
    detail resume upon request.
  • Ford Motor Company
    Zone Manager -Ford Taiwan (Ford Lio Ho)
    Ford Motor Company Oct 2001 - Jul 2003
    Chongli, Taiwan
    detail resume upon request.
  • Ford Motor Company
    Market Representation (Network Development), Mazda Taiwan (Ford Lio Ho)
    Ford Motor Company Jul 1999 - Sep 2001
    Chongli, Taiwan
    detail resume upon request.
  • U.S. Bureau Of Engraving And Printing - Department Of The Treasury
    Project Manager - It Contractor
    U.S. Bureau Of Engraving And Printing - Department Of The Treasury May 1996 - Apr 1999
    Washington D.C. Metro Area
    Implement new IT equipment to existing office environment.
  • Chinese Army - 中國陸軍
    Sergeant
    Chinese Army - 中國陸軍 Mar 1990 - Mar 1992
    台湾 桃園市

Bruce Wu Skills

Customer Satisfaction Process Improvement Crm Marketing Dealer Management Sales Automotive Automobile Vehicles Sales Management New Business Development Marketing Strategy Business Planning Cross Functional Team Leadership Sales Operations Competitive Analysis Profit Business Strategy Product Development Negotiation Business Development Market Research Leadership Strategy Management Budgets Purchasing Retail Logistics Pricing Market Analysis Project Management Operations Management Customer Retention B2b Marketing Management Customer Service Product Marketing Product Management Forecasting Team Building Sales Process Parts Market Planning P&l Management International Business Customer Insight Account Management Marketing Research Team Leadership

Bruce Wu Education Details

Frequently Asked Questions about Bruce Wu

What company does Bruce Wu work for?

Bruce Wu works for Ford Motor Company

What is Bruce Wu's role at the current company?

Bruce Wu's current role is Vice President - Customer Service, Lincoln China.

What is Bruce Wu's email address?

Bruce Wu's email address is br****@****ail.com

What is Bruce Wu's direct phone number?

Bruce Wu's direct phone number is +192584*****

What schools did Bruce Wu attend?

Bruce Wu attended Strayer University (Va), Strayer University, Strayer University, Southeastern University (Washington, D.c.), Uc Irvine, Chinese Army Trooper Academy 陸軍運輸兵學校, Christ College - Taipei.

What are some of Bruce Wu's interests?

Bruce Wu has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.

What skills is Bruce Wu known for?

Bruce Wu has skills like Customer Satisfaction, Process Improvement, Crm, Marketing, Dealer Management, Sales, Automotive, Automobile, Vehicles, Sales Management, New Business Development, Marketing Strategy.

Who are Bruce Wu's colleagues?

Bruce Wu's colleagues are Cương Nguyễn, Kristopher Metlock, Richard Rodriguez, Prasath Rs, Alex Miller, Nuria Cuñat Aragó, William Stewart.

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