Bruin Robinson personal email
- Valid
Bruin Robinson phone numbers
A detail-oriented, customer-focused developer with a software customer support background and management experience who solves tough problems and adapts quickly. Technical skills include Java SE8, SpringBoot, RDBMS, NoSQL, NodeJS, Express, REST, Javascript ES6, CSS3, HTML5.Professional expertise involves communicating complex technical concepts to people in all levels of technical understanding. Excellent written, verbal, and presentation skills, diplomacy in working with others. Experienced in taking great ideas to practical completion while maintaining structured, consistent products and processes.Additional skills in Benefitfocus HRInTouch, FTP and PGP, JIRA, Salesforce.com, Sharepoint, MS Office, K2 blackpearl, Salesforce.com, Rally Agile Software, MS Visio, Lucidchart (UML), Web Ex, Live Meeting, and VMWare.
-
Software DeveloperSparc, An Agile Systems Delivery Hub Of Booz Allen Hamilton Jun 2019 - May 2022Charleston, South CarolinaSoftware development and testing work on several government contracts supporting web application technologies, such as JavaEE, SpringBoot, Docker containerization, Selenium automation, and front-end web development. -
Software Quality AnalystSparc, An Agile Systems Delivery Hub Of Booz Allen Hamilton Oct 2017 - Jun 2019Charleston, South Carolina Area
-
StudentThe Iron Yard May 2017 - Sep 2017Charleston, South Carolina AreaThe Iron Yard Web Development Career Path is a full-time, 12-week course with career-focused curriculum that provides students with a full-stack foundation. By the end of the course, I will have the ability to create dynamic websites and applications as a professional programmer and a deep understanding of what it takes to be a successful web developer in the industry today. -
Implementation Team ManagerBenefitfocus Apr 2014 - May 2017Charleston, South Carolina AreaManaged a team of Test Managers and Test Analysts who ensured the functions of implementations were tested thoroughly & met with quality in order for the client to be brought onto the Benefitfocus Marketplace successfully - testing the client's unique configuration, their Payroll demographic & deduction files, as well as the electronic data feeds (EDI) to carriers. • Coached, trained, mentored, and empowered a team of 15 associates to implement a client base that grew 150% YOY.• Planned and implemented a department reorganization to align existing workflows, roles, and responsibilities across 3 separate teams including 6 separate roles in order to meet the needs of our clients through end-to-end implementations.• Attained Bronze level in Manager Certification Program -
Edi Integration AnalystBenefitfocus Dec 2012 - Apr 2014Managing multiple client data integration projects. Acting as liaison/facilitator across technical and operational departments. Analyzing complex account structures and complete client configuration. Extracting data files and review for accuracy. Researching file issues using the enrollment platform, SQL, as well as various proprietary systems. Performing Quality Assurance of data and account structure. Tracking testing and client activity• Developed training program to simulate Carrier/Benefit integration process resulting in 30% decrease in onboarding time.• Served as primary Implementation Analyst for employer group with 10,000+ employees with benefits across 6 different Insurance Carriers.
-
Technical Account ManagerVerge Solutions Jul 2011 - Jul 2012Mount Pleasant, ScManaged implementations of new clients on multiple software products. Designed and implemented interactive workflows to automate hospital processes. Analyzed business needs and worked with the Product Development team to create new software functionality. Provided technical and product support of hospital administration software (ASP) to clients. Tested new software features and defect fixes before release to clients.• Developed automated workflow for hospital safety events resulting in 50% increase in reporting efficiency and 40% decrease in administrative efforts• Developed automated workflow for drug marketing company to integrate three separate systems resulting in 30% decrease in time needed for drug approval process.
-
Solutions ConsultantBlackbaud Jul 2008 - Jul 2011Identified client technical and business needs to prepare a proposal of solutions. Assisted sales representatives with technical aspects of requirements gathering. Performed technical demonstrations of software for clientsProvided technical and hardware support for sales representatives. • Assisted sales team in meeting 100% sales quota for two consecutive years• Published 2 articles on industry blogs regarding internet best practices for non-profits. -
Business Systems AnalystBlackbaud May 2006 - Jul 2008Worked on projects for Enterprise and General Market Constituent Relationship Management. Reviewed, analyzed, and evaluated business systems and user needs. Formulated systems to parallel overall business strategies. Analyzed projects for new features and change requests based on client system requirements. Created software specifications and worked with other teams as an integral part of the development process. Reviewed development plans, quality assurance test plans and user documentation to ensure correct interpretation of specifications• Researched and designed user interface to integrate two systems that is considered best practice over 5 years later
-
Product Support LeadBlackbaud Apr 2005 - May 2006As Senior Subject Matter Expert, provided the highest escalation point for product-related issues. Informed relevant parties of current product issues. Ensured effective communication between Customer Support, Products, and clients. Edited written documentation for technical accuracy. Utilized Blackbaud Knowledgebase and defect tracking software to identify overall client needs and trends.• 95% customer retention rate with a client base of 10,000+
-
Customer Support Analyst/Support SpecialistBlackbaud Aug 2003 - Apr 2005Provided technical and product support for fund-raising software (The Raiser’s Edge) and education administration software (The Education Edge) for clients. Maintained, developed, and reviewed articles on Blackbaud Knowledgebase• Researched and developed a policy on procedure for loss of power in customer support center that is still used 9 years later.• Mentored 5 new Customer Support Analysts
-
Campus Staff MemberIntervarsity Christian Fellowship Usa Aug 2000 - Jun 2003Provided spiritual mentoring to college studentsHelped to develop leadership abilities in young adultsOrganized group meetings, retreats, and conferences
Bruin Robinson Skills
Bruin Robinson Education Details
Frequently Asked Questions about Bruin Robinson
What is Bruin Robinson's role at the current company?
Bruin Robinson's current role is Software Engineer at Apothesource, Inc..
What is Bruin Robinson's email address?
Bruin Robinson's email address is br****@****ail.com
What is Bruin Robinson's direct phone number?
Bruin Robinson's direct phone number is +184390*****
What schools did Bruin Robinson attend?
Bruin Robinson attended Virginia Polytechnic Institute And State University.
What are some of Bruin Robinson's interests?
Bruin Robinson has interest in Animal Welfare.
What skills is Bruin Robinson known for?
Bruin Robinson has skills like Enterprise Software, Java, Spring, Postgresql, Nosql, Node.js, Javascript, Crm, Salesforce.com, Software Implementation, Team Management, Edi.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial