Michael Brumbles Email & Phone Number

United States

Idaho Falls, Nampa And Coeur D Alene, Idaho

• Store ManagerOversaw three significant businesses, Brick and Mortar, Omni Channel, and Amazon Return. Ensured customer retention, inventory accuracy, planned business needs in sales, seasonality, and profit and loss.
• Developed 29 associates who were promoted to the next level and higher.
• Directed turnaround plans for two struggling locations, resulting in the top 5 in the region and the top 50 in the company. Both locations started from a previous rank of over 1200.
• Administered all planning and scheduling for 120+ team members according to tight cost payroll containment parameters.
• Operated company test initiatives and multiple business changes; these include Electronics, Hard Lines, Soft Lines, Omni Channel, Operational Programs, and Amazon Returns.
• As the District Trainer, facilitation of Leadership skills, business acumen, and company initiatives to Assistant Managers, Supervisors, and associates annually.

Idaho Falls, Idaho

• Home Depot 2002 - 2010Assistant ManagerOperated a $30M business by providing installation services for Kitchen Remodels, Doors and Windows, Carpet, Hardwood, and Tile installation.
• Developed a culture of excellent customer relations - which resulted in the top 15% Customer Satisfaction Survey.
• Exceeded annual sales for eight years in a row. Success was due to accurate forecasting, sales goals, and team mentorship.
• Managed Profit & Loss and reported results to Supervisor.
• Collaborated with Designers and Sales Specialists on individual goals and customer engagement skills to support our sales growth.
• Provided significant problem solving to overcome challenges by creating solutions with both our Customers and Contractors.

California, Baltimore And Washington

• Best Buy 1992 - 2002Assistant ManagerDirected and developed the Sales Team through active coaching and established agreed-upon Daily/Monthly goals.
• Guided team’s in hospitality, communication skills, and Professionalism - resulted in 100% sales comps and best in territory warranty sales for (3) different stores.
• Managed Profit & Loss Report resulting in profit increase for eight straight years and lowest inventory loss percent to sales resulting in a.01% shrink that year - #1 in the region and top 10 in the company.
• Trained large groups of 15 to 20 people monthly, sales techniques, and technology updates.
• Led the Grand Opening of (5) new store locations to include the oversight for store layout, inventory control, planning, and new associate hiring.
• Trained 35+ newly hired Executives, from District Managers, Store Managers, and Assistant Store Manager. All Leaders were certified and went on to successfully open new stores and districts.