Michael Brumbles Email & Phone Number

United States

Idaho Falls, Nampa And Coeur D Alene, Idaho

Store ManagerOversaw three significant businesses, Brick and Mortar, Omni Channel, and Amazon Return. Ensured customer retention, inventory accuracy, planned business needs in sales, seasonality, and profit and loss metrics.• Developed 29 associates who were promoted to the next level and higher.• Directed turnaround plans for two struggling locations, resulting in the top 5 in the region and the top 50 in the company. Both locations started from a previous rank of over 1200.• Administered all planning and scheduling for 120+ team members according to tight cost payroll containment parameters.• Operated company test initiatives and multiple business changes; these include Electronics, Hard Lines, Soft Lines, Omni Channel, Operational Programs, and Amazon Returns.• As the District Trainer, facilitation of Leadership skills, business acumen, and company initiatives to Assistant Managers, Supervisors, and associates annually. • Rewarded for the best inventory recovery results from the previous year with a 0.65% decrease.

Idaho Falls, Idaho

Home Depot 2002 - 2010Assistant ManagerOperated a $30M business by providing installation services for Kitchen Remodels, Doors and Windows, Carpet, Hardwood, and Tile installation.• Developed a culture of excellent customer relations - which resulted in the top 15% Customer Satisfaction Survey.• Exceeded annual sales for eight years in a row. Success was due to accurate forecasting, sales goals, and team mentorship.• Managed Profit & Loss and reported results to Supervisor.• Collaborated with Designers and Sales Specialists on individual goals and customer engagement skills to support our sales growth.• Provided significant problem solving to overcome challenges by creating solutions with both our Customers and Contractors.

California, Baltimore And Washington

Best Buy 1992 - 2002Assistant ManagerDirected and developed the Sales Team through active coaching and established agreed-upon Daily/Monthly goals.• Guided team’s in hospitality, communication skills, and Professionalism - resulted in 100% sales comps and best in territory warranty sales for (3) different stores.• Managed Profit & Loss Report resulting in profit increase for eight straight years and lowest inventory loss percent to sales resulting in a .01% shrink that year - #1 in the region and top 10 in the company.• Trained large groups of 15 to 20 people monthly, sales techniques, and technology updates.• Led the Grand Opening of (5) new store locations to include the oversight for store layout, inventory control, planning, and new associate hiring.• Trained 35+ newly hired Executives, from District Managers, Store Managers, and Assistant Store Manager. All Leaders were certified and went on to successfully open new stores and districts.• Relocated (5) times to locations in California, Maryland, and Washington.