Senior Business Analyst at the Department of Cyber Security and Digital Solutions

Senior Business Analyst focused in SAP HCM, SuccessFactors, Security & GRC at the Department of Education & Early Childhood

• Design and maintain SAP user roles and authorizations, always leveraging best practices and Segregation of Duties (SoDs) risks• Provide In-depth assessment of SAP and general IT audit controls, analyze and advise Senior Management and Stakeholders in support of our external audits• Participate in the design and support of new SAP implementations through all the implementation phases

Worked with major global organizations across various sectors, helping them to gain confidence over the quality of their data and IT security controls to support an effective financial audit.• Tested and reviewed the effectiveness of key IT controls and business processes• Performed data analysis over critical financial information• Communicated results to key stakeholders by translating subject matter specifics into business language and preparing reports and presentations.

Had contact with all IT Service Delivery area, working directly with the Latin America Service Delivery Leaders. • Participated in the design of Latin America IT Service Delivery processes using ITIL as a framework, Sarbanes-Oxley as rule. • Designed and provided general IT Training and internal communication• Assisted with outsourcing contracts management, customer satisfaction surveys and internal communication