Bruna Alves Lima Email & Phone Number

Canada

Toronto, Ontario, Canada

School of Software Design & Data Science• Answered inquiries, provided general information, took messages, and directed inquiries to appropriate staff to answer questions/handle requests.• Managed mail/supply collection, inventory, sorting and distribution. Maintained appropriate levels of supplies required for teaching and office use.• Prepared and updated process documentation for core job responsibilities; with various office functions such as filing, data entry, photocopying.

Toronto, Ontario, Canada

• Managed full AP cycle from invoice review to correcting manager’s coding, entry to QuickBooks and issuing cheques using a QuickBooks add-on called PayStation.• Handled daily data entry tasks in Excel and QuickBooks for accuracy and efficiency.• Integrated data between JotForm and Square POS for online event ticket sales.

• Configured and maintained equipment, including projectors, cameras, microphones, and monitors in Flex technology rooms (special rooms designed to have in-person and simultaneous online classes).• Conducted thorough equipment inspections before classes to ensure seamless technical operations.

• Developed sales reports daily, weekly, and monthly;• Collected and arranged weekly and monthly KPIs defined by the commercial board;• Monitored the process of switching reports to PowerBI software, increasing the assertiveness and agility of the sales reports

• Provided day-to-day analytics support to key account ice cream sector in Brazil; • Monitored the contractual clauses of the great clients, such as the payment of monthly rebates according to goals, assistance in a post-mortem of the commercial campaigns and the P&L; • Processed payments to clients and contact to the financial area

• Collected data in SAP and BW to create new reports according to demands;• Automated the sales reports and programmed database manipulation in Access and VBA;• Established sales targets with coordinators

• Analyzed MS SQL Server databases and verified accuracy of data;• Compiled spreadsheets by combining data from various systems (SQL, SAP, Excel)• Developed databases in Access and implemented reports using Visual Basic and Visual Studio.

• Executed effective technical support, installed and configured software on demand.• Assisted the daily activities in IT sector, diagnosed computer problems and make repairs

• Supported administrative functions and finance department.• Compiled and organized daily financial transactions information in excel.

Bachelor Of Commerce - Bcom, International Business Management

International Business, Business

• Developing business management skills, communication, networking and teamwork skills to support international companies; • Expanding.

Bachelor Of Engineering (B.E.), Computer Engineering

• Programmed in different languages (C, Java) and learned the fundamentals of hardware, software and peopleware. • Built electronic.