Bruna Barioni Carmo Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

Client Portfolio Management: Managed a portfolio of 390 clients, monitoring performance and satisfaction, and proposing actions to enhance the client experience.Data Analysis: Utilized data and feedback to understand client needs, identify improvement opportunities, and adjust service and communication strategies.Relationship Development: Built and maintained strong, long-lasting relationships, fostering trust and ensuring that client needs and issues were addressed effectively.Internal Coordination: Collaborated closely with other company departments, such as marketing and division management, to ensure client demands were met efficiently.

Mauá, São Paulo, Brazil

Product Portfolio and Development Process Management: Optimized the portfolio, aligning products with market trends and consumer needs. Conducted rigorous monitoring of development processes to ensure operational efficiency.Trend Research: Developed an advisory group with end customers to identify trends, test products, and generate insights for future strategies.New Product Launches: Planned and executed eight annual catalog launch cycles for the brands Cromus and Carber. At Cromus, I managed six seasonal launches (Spring/Summer, Autumn/Winter, Easter, and Christmas). At Carber, I coordinated annual catalogs for Easter, Christmas, and introduced a Halloween catalog, a strategic initiative based on market trends to expand the portfolio and increase brand relevance.Technical Product Execution Monitoring: Integrated teams to ensure product development aligned with commercial strategies and best practices.Event Coordination (In-person and Online): Planned and executed trade shows (FIPAN 2022, Mara Cakes 2023) and online conventions for launches, ensuring alignment and engagement of sales teams across Brazil.Team Management: Coordinated the demands of a team of two direct reports, prioritizing deliveries within deadlines.

Santa Catarina, Brasil

Multidisciplinary Team Leadership: Directed 11 team members across Product, Creative, Quality, Import, and Events departments, ensuring alignment and synergy between sectors.Launch Management: Coordinated approximately 200 products per month, ensuring innovation and alignment with market demands.Product Curation and Forecasting: Led product curation and forecasting, ensuring the product line consistently met market needs and company goals, minimizing financial risks, and ensuring customer satisfaction.Process Implementation and Improvement: Developed systems and processes focused on cost reduction, increased profits, and productivity.Strategic Seasonal Calendar Management: Planned and executed collections, with a focus on deadlines, quality, and commercial objectives.Manufacturer Sourcing: Managed partnerships with national and international suppliers, ensuring quality and competitiveness.Commercial Integration: Applied commercial insight to create an effective ecosystem between Development, Purchasing, Sales, and Marketing.Trend Research: Organized advisory groups and market analysis to guide product strategy.Event Management: Planned and executed trade shows (ABCasa 2022, Escolar 2022), strengthening brand presence and generating strategic opportunities.

São Paulo, Brasil

Multidisciplinary Team Leadership: Directed 4 salespeople and 2 designers, in addition to managing 12 sales representatives in the São Paulo region.Product Curation and Forecasting: Conducted trend research and developed exclusive products, alongside overseeing the import process.Marketing Management: Coordinated social media, websites, internal and external communications, and promotional events.Business Development: Conducted an international trip to Yiwu, China, the world’s largest wholesale commercial hub, to develop strategic partnerships and identify commercial opportunities.Event and Trade Show Coordination: Planned and executed events (ABCasa 2018-2021) and set up the BM36 space at Pirueta Atibaia store.Team Development: Implemented training programs for new employees, sales representatives, and designers, ensuring integration and alignment with company strategy.Market Expansion: Identified and maximized opportunities, increasing the company's market share.

Florida And New Jersey

Strategic Support to Management: Provided support in the visual presentation of the LVMH stores aboard the Allure and Anthem of the Seas, maintaining high luxury standards and connecting with the target audience.Visual Standards Execution and Strategic Decision-making: Responsible for implementing visual standards and managing brand campaigns, focusing on increasing sales, strengthening the luxury image, and ensuring alignment of actions with the brands' values and identity.Team Training and Development: Led training sessions for staff, defined shift schedules, and organized inventories. Led teams from diverse cultures, which provided significant professional growth in team management, respecting cultural differences and beliefs.Window Display and Exhibitor Management: Organized window displays and exhibitors to maximize brand visibility in luxury retail.Exclusive Event Coordination: Organized events for Cartier, Hublot, BVLGARI, Michael Kors, and Coach stores, ensuring differentiated, high-standard experiences.

São Paulo Area, Brazil

Hosting and Hosting and Conduction of presentations meetings, customer prospecting, after sales, payment control, control, documents control.

São Paulo Area, Brazil

Responsible for the marketing and advertising plans of ours clients, booking to publish, screenings of films and radio spots, coodination of events and marketing products.

Comunicação Digital, Communication And Media Studies

Comissária De Bordo, Aviação

Curso Livre, Sales, How To Sell Expensive Products

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