- Client Prospecting: Actively searched for new clients interested in obtaining the Italian citizenship.- Service Presentation: Presented the services to potential clients, addressing their questions and explaining the process to obtain the Italian citizenship.- Documentation Collection: Assisted clients in gathering and organizing the required documentation for the Italian citizenship process. Ensured completeness and compliance with requirements.- Client Referral and Communication: Referred clients with complete documentation for formal evaluation, facilitating ongoing communication between clients and the company.

- Register Management: Supervised cash register operations, ensuring accurate financial transactions from the opening to the closing.- Training New Employees: Participated in the training of new team members, assisting them learn register operations and customer service.- Online Sales and Inventory: Managed online sales, ensuring a trouble-free shopping experience, and conducted periodic inventory counts.- Report Generation: Generated and submitted reports related to cashiering activities.

- Customer Service: Provided customer service, addressing inquiries, assisting with product selection and recommending additional products to customers.- Store Maintenance and Product Knowledge: Maintained store shelves and display areas, ensuring products were organized and attractive. Stayed informed about the available products.- Fitting Room Assistance: Assisted customers in the fitting rooms to ensure a positive shopping experience.

- Customer Service: Provided customer service, addressing inquiries, assisting with product selection.- Sales Area Maintenance and Promotion: Maintained a clean and organized sales area, promoted products, and suggested additional items to customers.- Stock Replenishment: Monitored stock levels and restocked products as needed.- Adherence to Hygiene Standards: Followed strict hygiene and food safety practices to ensure the quality and safety of products.

- Brand Representation: Solely represented Vizzano and Beira Rio brands in São Paulo, safeguarding their image and reputation.- Strategic Customer Service and Prospecting: Provided personalized service to existing customers while proactively seeking new ones to grow the customer base.- In-Depth Market Analysis: Continuously studied footwear market trends in São Paulo, tailoring product offerings to meet local demands.- Precise Control of Performance Indicators: Monitored and analyzed performance indicators, adjusting strategies based on results, and managed regional marketing.- Comprehensive Supervision in Customer-Represented Communication: Supported effective communication between the company and customers in the region, ensuring strong relationships.

- Development of Strategies: Developed strategies for managing assets with existing clients while identifying new business opportunities.- Performance Monitoring: Tracked performance indicators of assigned accounts and sent monthly Business Review reports to clients.- Inventory Coordination: Coordinated national inventories and ensured contract and budget compliance.- Identification of Growth Opportunities: Actively searched for business opportunities in assigned accounts and managed economy projects requested by clients.

- Sales Strategy: Developed and executed sales strategies, conducted commercial negotiations, and managed the sales team.- Team and Financial Management: Managed margin, price, volume, revenue, market share, profit, and IOP while controlling sell-out, floor share, media share, and inventory.- Budget and Funding: Managed negotiation funds and conducted strategic analysis.- Demand Planning: Developed demand planning for operational efficiency.

- Customer Service and Client Prospecting: Managed medium to Key Accounts clients, contributing significantly to annual revenue. Controlled costs and led an e-commerce project.

- Customer Service and Support: Managed a diverse client portfolio, expanded the customer base, and completed a Green Belt course.