Bruna Cabral Email & Phone Number

Austin, Texas, United States

Fetchly Labs provides comprehensive web and app solutions, specializing in platforms such as e-commerce sites, catalogs, and other web and app development products. While we have experts in various technologies, our primary focus remains on delivering high-quality, tailored solutions in web and app development.- Estimate and coordinate team pacing and progress on projects, ensuring timely and efficient completion of tasks.- Map integrations and implementations for applications, admin panels, and third-party APIs, ensuring seamless connectivity and functionality.- Create and manage milestones, conducting daily and weekly reviews and updates to align project progress with team and client expectations.- Analyze velocity and team performance, facilitating transitions between tasks and adjusting scope as needed to maintain project momentum.- Organize client meetings to review current scope, discuss product improvements, plan roadmaps for upcoming sprints, and address client priorities and expectations.- Manage stakeholder relationships, ensuring open communication and alignment between clients and internal teams.- Develop and update project documentation and guidelines for developers, QA teams, and customers, ensuring clarity and consistency.- Assist with product reviews and testing, preparing products for rollout to production environments and ensuring quality standards.- Support proposal drafting for new projects or scoping, providing detailed project plans and estimates.- Oversee multiple cross-functional teams, managing diverse projects involving complex integrations and specifications.- Conduct team reviews and one-on-one meetings with developers, addressing performance issues and providing feedback on related projects.- Facilitate daily meetings and create project management tools, coordinating with design and development teams, setting product priorities, and establishing rules for product development.

Beijing, China

99Food Technology, was subsidiary of Didi Beijing, a leading tech company specializing in transportation. 99Food was a food delivery company launched during pandemics. It uses advanced technology to optimize transportation and delivery logistics and enhance user experience, aiming for efficiency and reliability in the sector.- Manage relationships with franchise partners across Brazil, ensuring effective communication and addressing any operational issues.- Conduct strategic meetings to design and implement marketing campaigns aimed at boosting customer engagement and increasing sales.- Analyze performance reports to develop and execute plans for both short-term and long-term growth and improvement.- Perform quality analysis to identify areas needing corrective and preventive measures, focusing on logistics, operational systems, menu updates, and brand management.- Provide training on operational tools, enhancing the capabilities of franchise partners and staff to improve service delivery to end consumers.- Create and manage OKRs (Objectives and Key Results), ensuring alignment with the company's KPIs and tracking performance effectively.- Coordinate with the product development team to enhance app features, develop new projects, and improve system integrations for a better customer experience.- Lead initiatives for continuous improvement in franchise operations, implementing best practices and optimizing processes.- Monitor and assess the effectiveness of implemented strategies and campaigns, adjusting as needed to meet performance goals.- Foster collaboration and communication between franchise partners and internal teams to ensure seamless integration and alignment with company objectives.

São Paulo, Brazil

iFood.com is a leading food delivery platform in Brazil and other Latin American markets. It offers a wide range of restaurant options and delivery services, allowing users to quickly and conveniently order meals through its app and website. With a focus on innovation and user experience, iFood combines advanced technology with an extensive network of partners to provide efficient and reliable delivery services.- Manage relationships with key partners in South and Southeast Brazil, ensuring strong, effective partnerships and addressing any issues that arise.- Analyze reports using Tableau, leveraging data to create strategic plans that drive short- and long-term improvements in performance and results.- Develop targeted consultancies based on partner needs, formulating actionable plans to enhance platform growth and effectiveness.- Create and implement action plans focused on continuous growth and optimization of the platform, ensuring sustained success and development.- Evaluate marketing actions directed at partners, conducting strategic meetings to develop campaigns that boost customer engagement and increase sales.- Conduct quality analysis to identify areas for improvement, working on corrective and preventive measures across multiple franchise-related areas, including logistics and operational systems.- Provide training on operational tools, ensuring partners and staff are proficient in using the tools and systems necessary for optimal performance and customer service.- Develop and manage OKRs (Objectives and Key Results), aligning them with the company's KPIs to ensure goals are met and performance is tracked effectively.- Oversee changes and improvements in menu offerings and brand management, ensuring that updates are aligned with strategic objectives and customer needs.- Coordinate strategic meetings to drive collaborative efforts between partners and the company, focusing on innovative solutions to enhance overall business performance.

Curitiba

Dexco is a leading company in Brazil's construction and decoration sector, featuring renowned brands like Duratex, Deca, and Portinari. Focused on innovation and sustainability, it provides high-quality products including wood panels, sanitary fixtures, and ceramic tiles, serving both domestic and international markets.- Supervise the Curitiba Dexco Office, overseeing daily operations and ensuring efficient office functioning.- Handle customer service management, addressing inquiries and resolving issues to maintain high levels of customer satisfaction.- Track and monitor orders, serving as the liaison between customers and the head office to resolve any problems that arise.- Coordinate with third parties, like shippers and service providers, to ensure timely and effective delivery of services.- Supervise office accounts, encompassing budgeting, expense tracking, and financial reporting to maintain fiscal responsibility.- Prepare and maintain accountability reports, documenting office activities, financial transactions, and performance metrics.- Facilitate communication between the office and headquarters, ensuring smooth operations and alignment with corporate objectives.- Resolve customer complaints and issues, working closely with relevant departments to provide timely solutions.- Develop and implement office procedures, streamlining processes to enhance productivity and operational efficiency.

Curitiba

Agency specialized in integrated marketing and communication, offering creative and strategic solutions for companies. Focused on strengthening brand image and increasing client visibility, M&C operates in areas such as advertising, digital marketing, public relations, and branding. The agency develops customized and innovative campaigns, consistently aiming for impactful results aligned with clients' business objectives.- Develop and implement new work processes within the quality sector to enhance operational efficiency and ensure compliance with company standards.- Write and maintain quality procedures, ensuring all documentation is up-to-date and aligned with best practices and regulatory requirements.- Organize employee rosters and define work routines, coordinating teams to optimize workflow and maintain consistent quality control across all departments.- Plan and manage events, including conferences, workshops, and corporate gatherings, ensuring smooth execution from initial concept to completion.- Provide consultancy and oversee press conferences, managing communication strategies to ensure successful media relations and event promotion.- Liaise with clients and contract suppliers, negotiating terms, managing logistics, and ensuring all external partnerships align with project goals and budget constraints.- Record meeting minutes and ensure clear communication of decisions and actions to all stakeholders, maintaining transparency and accountability.- Support the secretariat before, during, and after events, overseeing all logistical aspects and ensuring seamless operations in event execution.- Prepare ceremonial and cost reports, tracking event expenditures and providing detailed reports on work carried out to ensure transparency and budget adherence.- Manage customer image and brand reputation by monitoring social media through specialized tools, updating websites and pages, and engaging with customers to ensure a positive public presence.

Curitiba

Biometrix is a healthcare company providing innovative solutions for clinical diagnostics, which offers comprehensive diagnostic solutions for transplants. It markets imported products ranging from Hla typing tests, rapid tests, contributing to more efficient and reliable diagnoses. - Provide exceptional customer service by promptly addressing inquiries, resolving customer complaints, and ensuring a positive experience throughout the sales process.- Lead negotiations with a focus on identifying opportunities for up-selling and cross-selling, driving additional revenue while meeting client needs and fostering long-term relationships.- Prepare accurate and competitive quotes for customers, ensuring all details align with their requirements, and manage the end-to-end processing of sales orders from receipt to fulfillment.- Perform thorough internal audits to ensure full compliance with company policies, industry regulations, and quality standards, identifying areas for improvement and implementing corrective actions.- Assist in the implementation and continuous improvement of the quality management system, ensuring alignment with ISO standards and company objectives to enhance operational efficiency.- Develop and update standardized operating procedures (SOPs) to create consistent and efficient workflows, reducing errors and ensuring that all staff adhere to best practices.- Oversee and control stock orders by maintaining an accurate inventory system, ensuring FIFO (First In, First Out) practices are followed to optimize product rotation and reduce waste.Collaborate closely with the logistics department to identify and negotiate with new freight suppliers, ensuring cost-effective and reliable transportation options that meet business needs.- Coordinate with customers and the product sales team to negotiate terms and timelines for scheduled imports, balancing customer demand with supply chain capabilities to ensure timely and efficient delivery.

Mba In Business Technology: Ai, Data Science, And Big Data, Data Processing

Executive Mba In Competitive Management And Business Intelligence

Business Agility

- Agile Management: exploring agility concepts - The Agile Enterprise: Implement Business Agility into Organizations - Agile Management.

Project Planning And Management

Project Planning and Management: - Project Management - MS Project - Leadership - Negotiation - GTD and SCRUM Agile

Executive Mba, Marketing/Marketing Management, General

Bachelor'S Degree, Tourism And Travel Services Management