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Bruna Cardoso is listed as Customer Support Analyst @ Sinch | CX | Customer Experience | Customer Service | SaaS | CPaaS at Sinch, a company with 759 employees, based in Rio De Janeiro, Brazil, Brazil. AeroLeads shows a work email signal at sinch.com and a matched LinkedIn profile for Bruna Cardoso.
Bruna Cardoso previously worked as Junior Customer Support Analyst at Sinch and Customer Support Intern at Sinch. Bruna Cardoso holds Graduação, Marketing from Centro Universitário Unicarioca.
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AeroLeads found 1 current-domain work email signal for Bruna Cardoso. Compare company email patterns before reaching out.
Hello, my name is Bruna! I am passionate about Marketing and all the possibilities that technology can offer us!A native of Rio de Janeiro, currently pursuing a degree in Marketing, with advanced English skills (C1 level), and I hold certifications in Customer Success and Customer Experience. With over 7 years of experience in Customer Service (both back and front office) in the B2B context in global companies with multicultural teams.Currently, I work as a Customer Support Analyst at Sinch, a leading CPaaS (Communication Platform as a Service) company based in Sweden.
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Realizo triagem e monitoramento de tickets através da plataforma JIRA;Faço análise de causa e solução de problemas nas plataformas, interagindo com os clientes para resolver seus problemas dentro do SLA, atualizando o status das solicitações e informando os detalhes das resoluções;Ser a ponte entre o cliente, equipe técnica N2, e outros times, relatando.
CSOps Team:Providing support to the Customer Success and Wholesales Team through ticket monitoring on the JIRA platform (LATAM clients);Development of templates and email marketing folders. Analysis of metrics in MailJet;Creation of templates and presentations in PowerPoint for client meetings;Updating the Customer Success page on Microsoft.
Rio De Janeiro, Brasil
Support in english and portuguese to employees and Facilities Team by handling tickets on ServiceNow platform;Bilingual Customer Service for expatriates employees and visitors at the Reception, answering phone calls, messages on Teams and e-mails;Sending KPIs to our management, providing support to VP executives assistants, scheduling catering and other.
Rio De Janeiro, Brasil
Auxilio no Departamento Comercial com atendimento bilíngue por telefone e e-mail,inserindo reservas, cadastro de empresas no Sistema CMNet, na organização de arquivo, na criação e edição de planilhas no Excel.Auxilio no Departamento de Eventos elaborando orçamentos e contratos de eventos realizados nohotel. Também auxiliou na Recepção fazendo check in e.
Other employees you can reach at sinch.com. View company contacts for 759 employees →
Sangeeta Sharma
Colleague at Sinch
Noida, Uttar Pradesh, India, India
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AR
Aravinthan Rammamoorthy
Colleague at Sinch
Chennai, Tamil Nadu, India, India
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FG
Felipe Grasso Trigo
Colleague at Sinch
São Paulo, São Paulo, Brazil, Brazil
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DR
Daniel Reeves
Colleague at Sinch
Brisbane, Queensland, Australia, Australia
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BW
Benjamin Wells
Colleague at Sinch
Greater Minneapolis-St. Paul Area, United States
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JH
Jada Hill
Colleague at Sinch
Houston, Texas, United States, United States
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SK
Shaweta Kathuria
Colleague at Sinch
West Delhi, Delhi, India, India
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DL
David Lee
Colleague at Sinch
Beaverton, Oregon, United States, United States
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SP
Sam Patel
Colleague at Sinch
London, England, United Kingdom, United Kingdom
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JL
Johan Larsson
Colleague at Sinch
Stockholm, Stockholm County, Sweden, Sweden
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Quick answers generated from the profile data available on this page.
Bruna Cardoso works for Sinch.
Bruna Cardoso is listed as Customer Support Analyst @ Sinch | CX | Customer Experience | Customer Service | SaaS | CPaaS at Sinch.
AeroLeads has found 1 work email signal at @sinch.com for Bruna Cardoso at Sinch.
Bruna Cardoso is based in Rio De Janeiro, Brazil, Brazil while working with Sinch.
Bruna Cardoso has worked for Sinch, Equinor, and Portobay Hotels & Resorts.
Bruna Cardoso's colleagues at Sinch include Sangeeta Sharma, Aravinthan Rammamoorthy, Felipe Grasso Trigo, Daniel Reeves, and Benjamin Wells.
You can use AeroLeads to view verified contact signals for Bruna Cardoso at Sinch, including work email, phone, and LinkedIn data when available.
Bruna Cardoso holds Graduação, Marketing from Centro Universitário Unicarioca.
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