Bruna F. Sobral Email & Phone Number

With over 15 years of experience in Customer Experience and Customer Success, including expertise in Customer Service, Sales and Sales Administration, and team leadership, my career spans major companies in Brazil and the United States, in multicultural environments. I hold Brazilian, American, and Italian citizenships, which allows me to work with flexibility and international mobility.My career is characterized by a strong commitment to productivity, customer satisfaction, and retention, with a collaborative and proactive approach. I am passionate about interacting with clients and helping them achieve their goals, using an agile mindset to optimize processes and results.With proven skills in account management, problem resolution, and the development of sales and upsell strategies, I am dedicated to building lasting relationships and driving customer success. I am certified as a Professional Scrum Master I, which enhances my ability to work effectively in dynamic environments and promote continuous improvement.I am always seeking opportunities to contribute to company growth and enhance the customer experience through innovative solutions and exceptional service.

Listed skills include Human Resources, Sales, Customer Retention, Troubleshooting, and 19 others.