Who is Bruna Monteiro? Overview
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Bruna Monteiro is listed as Content Designer at Cora, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Bruna Monteiro.
Bruna Monteiro previously worked as CX Analyst at Cora and Intern Human Resources Department at Livelo Brasil. Bruna Monteiro holds Food Engineering, Food Engineering, Science And Technology from Universidade Estadual De Campinas.
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Cora
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Profile bio
About Bruna Monteiro
Writer with experience in UX Writing and writing informational content: - for end customers in articles for the External Help Center- for internal teams in articles for the Internal Help Center and service macros- for application and website usersThese experiences were gained in the Content Design and Customer Experience areas. As a Content Designer I have experience and skills in: - Design processes from discovery to delivery- User research- Developing and building narratives- Application of tone of voice - Microcopy - Copywriting applied to UX Writing - Specific UX Writing techniques such as Card Sorting and NamingI also have knowledge of general writing topics such as: - Simple language- Creative writing- Copywriting- SEO writingI see writing as a means of achieving business and user goals, regardless of the objective (informing, selling, etc.). I therefore work closely with the business on all product and design processes.
Listed skills include Microsoft Office, Microsoft Word, Pesquisa, Trabalho Em Equipe, and 5 others.
Current workplace
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5 roles
Bruna Monteiro work experience
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Content Designer
CurrentContent Designer for the Digital Account, Software and Investments teams. My main activities: - Participation in the end-to-end design process, from discovery to delivery- Research with users- Building narratives- Microcopy
Jul 2023 - Present
Cx Analyst
In Customer Experience I was part of the Movements and API squad, in which I carried out the following activities: - Secondary service via e-mail- On-call to help the BPO and the newer CXers with service- Responsible for the communications area, including creating and revising articles for the Internal and External Help Center and macros.- Training on writing, especially on Plain Language- Interface with the product team, taking critical cases and suggestions from customers- Guardian of the CX writing guidelines and tone of voice- Focal point for the Marketing team in CX
Jan 2022 - Jul 2023
Intern Human Resources Department
Main activities:- Contract and payment management- Budget control- Management of indicators- Search for innovations in Human Resources- Organization of Social Responsibility actions- Organization of the Internship Program- Monitoring interviews (commercial and product areas)- Supporting the Bussisness Parterners team.
Jun 2019 - Dec 2020
Intern Commercial Planning
Intern in the Agency Network Planning area. My main activities were:- Updating the spreadsheets of the agencies' actual x budgeted staff.- Improving the dashboard used to publish the actual and budgeted headcount of the branches. - Analysis of the results of the main competitor banks.- Analysis for regional branch managers of the period for adjusting branches to size.-Study on the entry, exit and movement of people in the commercial team at the branches.- Balancing clients in managers' portfolios.- Assistance to regional managers
May 2018 - Feb 2019
1 education record
Bruna Monteiro education
FAQ
Frequently asked questions about Bruna Monteiro
Quick answers generated from the profile data available on this page.
What company does Bruna Monteiro work for?
Bruna Monteiro works for Cora.
What is Bruna Monteiro's role at Cora?
Bruna Monteiro is listed as Content Designer at Cora.
Where is Bruna Monteiro based?
Bruna Monteiro is based in São Paulo, Brazil while working with Cora.
What companies has Bruna Monteiro worked for?
Bruna Monteiro has worked for Cora, Livelo Brasil, and Itaú Unibanco.
How can I contact Bruna Monteiro?
You can use AeroLeads to view verified contact signals for Bruna Monteiro at Cora, including work email, phone, and LinkedIn data when available.
What schools did Bruna Monteiro attend?
Bruna Monteiro holds Food Engineering, Food Engineering, Science And Technology from Universidade Estadual De Campinas.
What skills is Bruna Monteiro known for?
Bruna Monteiro is listed with skills including Microsoft Office, Microsoft Word, Pesquisa, Trabalho Em Equipe, Planejamento De Projetos, Microsoft Excel, Engenharia, and Atendimento Ao Cliente.
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